Customer Support
Used - Like New: The item was previously used. The item may have some signs of cosmetic wear, but it is fully operational and functions as intended. This item may be a floor model or store return that was used.
The Solidcom SE Pro is designed for production teams seeking enhanced communication. With a 400m transmission range and dual-mic noise cancellation, Solidcom SE Pro ensures clear conversations in complex environment. Its 10-hour battery life and USB-C connectivity for seamless charging, making it ideal for dynamic settings like video production and outdoor activities. Plus, with pre-paired setup and water resistance, it’s ready to go when you are.
- Up to 1312Ft LOS & 1.9 GHz for Stable Performance: The Solidcom SE PRO Full-Duplex Wireless Intercom Headset supports adding remote headsets to create a 9-user system without a hub. Utilizing advanced 1.9 GHz technology, it delivers up to 1312 feet of line-of-sight (LOS) range. Designed to reduce interference from 2.4 GHz devices, the SE PRO also features Auto Frequency Hopping technology, which intelligently avoids disruptions for stable and reliable communication.
- Up to 11 Users & 3.5mm Headphone Compatibility: The Solidcom SE PRO adapts as your team grows, supporting up to 11 users—ideal for small to medium-sized teams on a budget. Its USB-C port connects seamlessly with a Hollyland USB-C to 3.5mm adapter, enabling you to use 3.5mm headphones. Simply wear the SE PRO around your neck and enjoy clear, reliable communication. *Note that Solidcom SE PRO (1.9GHz) cannot be paired with Solidcom SE 2.4GHz.
- ENC Noise Cancellation & Dust and Water Resistance: The Solidcom SE PRO features dual-mic noise cancellation to effectively minimize ambient sounds. Its 150Hz–7kHz wideband frequency response delivers rich, immersive audio quality. Built with dust and water resistance, it withstands rain and splashes, ensuring reliable performance and consistent connectivity in various environments.
- Flexible Charging Options & Lightweight Design: Each Solidcom SE PRO package includes an extra battery, with each providing 10 hours of runtime, perfect for extended activities. When the battery runs low, swap it instantly to restore full power. The headset also supports USB-C charging via a power bank while in use. Crafted from lightweight, durable materials, the SE PRO weighs under 186g, offering a secure and comfortable fit for long hours of filming.
- Ready Out of Box & Dependable Mute Control: The Solidcom SE PRO is pre-paired and ready to use—just unbox and start filming. Simply pull down the boom mic to begin communicating. Designed for immediate use, it features a green headband for a subtle, professional look. A dedicated MUTE button and boom mic mute provide easy switching between TALK and MUTE, while the industry-standard PTT mode ensures seamless communication tailored to your needs.
We accept payment through PayPal, Google Pay, Apple Pay, credit cards, debit cards and gift cards. To ensure that all of our customers have equal access to our inventory, we require immediate payment.
Sales tax is charged in accordance to Marketplace Facilitator Laws.
All orders ship within two business days. Your order will be shipped via FedEx.
At this time, we only ship to physical addresses that are located within the 48 contiguous states. We are unable to ship to P.O. boxes, APO or FPO addresses, or international addresses. Local pick up is available for some orders. The "pick up" option must be chosen at check out and is available by appointment only.
Once we have confirmed that your order was picked up by the shipping carrier, we will update the tracking information via eBay.
We offer a local pick-up option for some of our items for customers local to the Novi, Michigan area.
The "local pick-up" option must be chosen during the checkout process, and we regret that we are unable to make a delivery option change once the order has been submitted. Payment is due during the checkout process via eBay.
Pick-up orders are by appointment only and need to be scheduled. Please reach out to us via eBay messaging to set up an appointment day/time after the order for pick-up has been placed.
We accept returns that are requested within 30 days of receipt of the merchandise. If you wish to begin a return, please submit a return request via eBay and a return label will be provided upon approval.
If you receive a product that was damaged in transit, please contact us as soon as possible so we can file a claim with the shipper. Please retain all the shipping packaging and contents.
For replacements and replacement parts information, please contact us through eBay Messaging.
At Solid Signal, customer satisfaction is our top priority. Our dedicated support team is here to assist you every step of the way, whether you're selecting the perfect product or troubleshooting an issue. With expert knowledge, fast response times, and a genuine commitment to resolving your concerns, we ensure a smooth and hassle-free experience. Trust Solid Signal for unparalleled customer service that makes your shopping experience easier, smarter, and more enjoyable.
Customer Support
Used - Like New: The item was previously used. The item may have some signs of cosmetic wear, but it is fully operational and functions as intended. This item may be a floor model or store return that was used.
The Solidcom SE Pro is designed for production teams seeking enhanced communication. With a 400m transmission range and dual-mic noise cancellation, Solidcom SE Pro ensures clear conversations in complex environment. Its 10-hour battery life and USB-C connectivity for seamless charging, making it ideal for dynamic settings like video production and outdoor activities. Plus, with pre-paired setup and water resistance, it’s ready to go when you are.
- Up to 1312Ft LOS & 1.9 GHz for Stable Performance: The Solidcom SE PRO Full-Duplex Wireless Intercom Headset supports adding remote headsets to create a 9-user system without a hub. Utilizing advanced 1.9 GHz technology, it delivers up to 1312 feet of line-of-sight (LOS) range. Designed to reduce interference from 2.4 GHz devices, the SE PRO also features Auto Frequency Hopping technology, which intelligently avoids disruptions for stable and reliable communication.
- Up to 11 Users & 3.5mm Headphone Compatibility: The Solidcom SE PRO adapts as your team grows, supporting up to 11 users—ideal for small to medium-sized teams on a budget. Its USB-C port connects seamlessly with a Hollyland USB-C to 3.5mm adapter, enabling you to use 3.5mm headphones. Simply wear the SE PRO around your neck and enjoy clear, reliable communication. *Note that Solidcom SE PRO (1.9GHz) cannot be paired with Solidcom SE 2.4GHz.
- ENC Noise Cancellation & Dust and Water Resistance: The Solidcom SE PRO features dual-mic noise cancellation to effectively minimize ambient sounds. Its 150Hz–7kHz wideband frequency response delivers rich, immersive audio quality. Built with dust and water resistance, it withstands rain and splashes, ensuring reliable performance and consistent connectivity in various environments.
- Flexible Charging Options & Lightweight Design: Each Solidcom SE PRO package includes an extra battery, with each providing 10 hours of runtime, perfect for extended activities. When the battery runs low, swap it instantly to restore full power. The headset also supports USB-C charging via a power bank while in use. Crafted from lightweight, durable materials, the SE PRO weighs under 186g, offering a secure and comfortable fit for long hours of filming.
- Ready Out of Box & Dependable Mute Control: The Solidcom SE PRO is pre-paired and ready to use—just unbox and start filming. Simply pull down the boom mic to begin communicating. Designed for immediate use, it features a green headband for a subtle, professional look. A dedicated MUTE button and boom mic mute provide easy switching between TALK and MUTE, while the industry-standard PTT mode ensures seamless communication tailored to your needs.
We accept payment through PayPal, Google Pay, Apple Pay, credit cards, debit cards and gift cards. To ensure that all of our customers have equal access to our inventory, we require immediate payment.
Sales tax is charged in accordance to Marketplace Facilitator Laws.
All orders ship within two business days. Your order will be shipped via FedEx.
At this time, we only ship to physical addresses that are located within the 48 contiguous states. We are unable to ship to P.O. boxes, APO or FPO addresses, or international addresses. Local pick up is available for some orders. The "pick up" option must be chosen at check out and is available by appointment only.
Once we have confirmed that your order was picked up by the shipping carrier, we will update the tracking information via eBay.
We offer a local pick-up option for some of our items for customers local to the Novi, Michigan area.
The "local pick-up" option must be chosen during the checkout process, and we regret that we are unable to make a delivery option change once the order has been submitted. Payment is due during the checkout process via eBay.
Pick-up orders are by appointment only and need to be scheduled. Please reach out to us via eBay messaging to set up an appointment day/time after the order for pick-up has been placed.
We accept returns that are requested within 30 days of receipt of the merchandise. If you wish to begin a return, please submit a return request via eBay and a return label will be provided upon approval.
If you receive a product that was damaged in transit, please contact us as soon as possible so we can file a claim with the shipper. Please retain all the shipping packaging and contents.
For replacements and replacement parts information, please contact us through eBay Messaging.
At Solid Signal, customer satisfaction is our top priority. Our dedicated support team is here to assist you every step of the way, whether you're selecting the perfect product or troubleshooting an issue. With expert knowledge, fast response times, and a genuine commitment to resolving your concerns, we ensure a smooth and hassle-free experience. Trust Solid Signal for unparalleled customer service that makes your shopping experience easier, smarter, and more enjoyable.