Customer Support
Eartec UltraLITE PRO16 takes the self-contained, midweight headset series to a new level with an extraordinary list of additional features setting a new standard in true wireless crew communication.
Full Duplex Communication: These wireless headsets operate in Full Duplex, a wireless technology that allows multiple users to speak freely and talk simultaneously.
Up to 1/2 Mile Range: Experience seamless communication with the Eartec PRO16, offering an impressive range of up to 1/2 mile LOS. Stay connected even in large environments, ensuring your team is always in sync.
Dual Channel Conferencing: With dual-channel conferencing, the Eartec PRO16 lets teams communicate across two separate channels simultaneously, ensuring clear, organized communication for even the most complex operations.
Frequency Hopping: Engineered with a technology known as Active Frequency Hopping, the Eartec PRO16 ensures clear, reliable communication by automatically shifting channels to avoid interference in any environment.
Compact Li-Poly Battery: The Eartec PRO16 provides 10 hours of continuous, dependable talk time.
Wide - Soft - Comfortable: The Eartec PRO16 Deluxe features soft, comfortable ear padding for extended wear and support.
Expandable Up to 16 Users: Coordinate effortlessly with the Eartec UltraLITE PRO16, supporting up to 16 users simultaneously for seamless communication across your entire team—perfect for large-scale operations and events!
Automatically Mute Your Microphone: The auto mute microphone silences the signal simply by setting the boom in the “up” position.
Headsets Link Automatically: All PRO16 systems provide hands free communication for up to 16 users without a HUB.
Stainless Steel Hardware: The fortified mic assembly features internal metal construction and stainless attachment hardware.
Multi-Use: Perfect for video production, stage production, boat operators, drone operators, construction sites, RV & UTV communication and more!
The auto mute microphone silences the signal simply by setting the boom in the “up” position.
We accept payment through PayPal, Google Pay, Apple Pay, credit cards, debit cards and gift cards. To ensure that all of our customers have equal access to our inventory, we require immediate payment.
Sales tax is charged in accordance to Marketplace Facilitator Laws.
All orders ship within two business days. Your order will be shipped via FedEx.
At this time, we only ship to physical addresses that are located within the 48 contiguous states. We are unable to ship to P.O. boxes, APO or FPO addresses, or international addresses. Local pick up is available for some orders. The "pick up" option must be chosen at check out and is available by appointment only.
Once we have confirmed that your order was picked up by the shipping carrier, we will update the tracking information via eBay.
We offer a local pick-up option for some of our items for customers local to the Novi, Michigan area.
The "local pick-up" option must be chosen during the checkout process, and we regret that we are unable to make a delivery option change once the order has been submitted. Payment is due during the checkout process via eBay.
Pick-up orders are by appointment only and need to be scheduled. Please reach out to us via eBay messaging to set up an appointment day/time after the order for pick-up has been placed.
We accept returns that are requested within 30 days of receipt of the merchandise. If you wish to begin a return, please submit a return request via eBay and a return label will be provided upon approval.
If you receive a product that was damaged in transit, please contact us as soon as possible so we can file a claim with the shipper. Please retain all the shipping packaging and contents.
For replacements and replacement parts information, please contact us through eBay Messaging.
At Solid Signal, customer satisfaction is our top priority. Our dedicated support team is here to assist you every step of the way, whether you're selecting the perfect product or troubleshooting an issue. With expert knowledge, fast response times, and a genuine commitment to resolving your concerns, we ensure a smooth and hassle-free experience. Trust Solid Signal for unparalleled customer service that makes your shopping experience easier, smarter, and more enjoyable.
Customer Support
Eartec UltraLITE PRO16 takes the self-contained, midweight headset series to a new level with an extraordinary list of additional features setting a new standard in true wireless crew communication.
Full Duplex Communication: These wireless headsets operate in Full Duplex, a wireless technology that allows multiple users to speak freely and talk simultaneously.
Up to 1/2 Mile Range: Experience seamless communication with the Eartec PRO16, offering an impressive range of up to 1/2 mile LOS. Stay connected even in large environments, ensuring your team is always in sync.
Dual Channel Conferencing: With dual-channel conferencing, the Eartec PRO16 lets teams communicate across two separate channels simultaneously, ensuring clear, organized communication for even the most complex operations.
Frequency Hopping: Engineered with a technology known as Active Frequency Hopping, the Eartec PRO16 ensures clear, reliable communication by automatically shifting channels to avoid interference in any environment.
Compact Li-Poly Battery: The Eartec PRO16 provides 10 hours of continuous, dependable talk time.
Wide - Soft - Comfortable: The Eartec PRO16 Deluxe features soft, comfortable ear padding for extended wear and support.
Expandable Up to 16 Users: Coordinate effortlessly with the Eartec UltraLITE PRO16, supporting up to 16 users simultaneously for seamless communication across your entire team—perfect for large-scale operations and events!
Automatically Mute Your Microphone: The auto mute microphone silences the signal simply by setting the boom in the “up” position.
Headsets Link Automatically: All PRO16 systems provide hands free communication for up to 16 users without a HUB.
Stainless Steel Hardware: The fortified mic assembly features internal metal construction and stainless attachment hardware.
Multi-Use: Perfect for video production, stage production, boat operators, drone operators, construction sites, RV & UTV communication and more!
We accept payment through PayPal, Google Pay, Apple Pay, credit cards, debit cards and gift cards. To ensure that all of our customers have equal access to our inventory, we require immediate payment.
Sales tax is charged in accordance to Marketplace Facilitator Laws.
All orders ship within two business days. Your order will be shipped via FedEx.
At this time, we only ship to physical addresses that are located within the 48 contiguous states. We are unable to ship to P.O. boxes, APO or FPO addresses, or international addresses. Local pick up is available for some orders. The "pick up" option must be chosen at check out and is available by appointment only.
Once we have confirmed that your order was picked up by the shipping carrier, we will update the tracking information via eBay.
We offer a local pick-up option for some of our items for customers local to the Novi, Michigan area.
The "local pick-up" option must be chosen during the checkout process, and we regret that we are unable to make a delivery option change once the order has been submitted. Payment is due during the checkout process via eBay.
Pick-up orders are by appointment only and need to be scheduled. Please reach out to us via eBay messaging to set up an appointment day/time after the order for pick-up has been placed.
We accept returns that are requested within 30 days of receipt of the merchandise. If you wish to begin a return, please submit a return request via eBay and a return label will be provided upon approval.
If you receive a product that was damaged in transit, please contact us as soon as possible so we can file a claim with the shipper. Please retain all the shipping packaging and contents.
For replacements and replacement parts information, please contact us through eBay Messaging.
At Solid Signal, customer satisfaction is our top priority. Our dedicated support team is here to assist you every step of the way, whether you're selecting the perfect product or troubleshooting an issue. With expert knowledge, fast response times, and a genuine commitment to resolving your concerns, we ensure a smooth and hassle-free experience. Trust Solid Signal for unparalleled customer service that makes your shopping experience easier, smarter, and more enjoyable.