Paid items will be shipped within 1 business days. If you are not totally satisfied with your purchase you can return it within 30 days, along with the proof of purchase, for a replacement or full refund. Returns will not be accepted if buyers caused any damages to the item and affect secondary sales. Please ensure the item is sent back in the original packaging & condition. But plz do keep your merchandise is not USED, DIRTY, STAINED, DAMAGED or ABUSED and UNSELLABLE,otherwise,we can not send the refund. If you need to return an item, please contact us through the eBay messaging service first,different situation has different solution, We will leave positive feedback for you as soon as you have paid for your purchase. We will much appreciated for your feedback too,which really can keep us do better in the future.Please contact us with any questions or concerns.