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Rubicon Watch Company

We are a family run business located in the north of England. We have been established for over forty years in the watch and jewellery retailing industry and take pride in providing first class customer service. We consistently deliver quality items on time and provide excellent communication.

• eBay manages all payments directly.
• Buyers can pay using credit or debit cards, PayPal, Apple Pay, and Google Pay.
• Klarna and Pay by Bank are also available in certain regions or for specific transactions.
• All transactions are secure and processed through eBay's encrypted system.

United Kingdom

• Secure Delivery with Royal Mail
• Full end-to-end tracking with scans at every stage
• Signature collected upon delivery when required
• GPS location recorded for every drop-off
• Comprehensive proof of delivery provided
• Royal Mail Tracked 24 & Royal Mail Special Delivery may arrive on Sundays*

*Excludes offshore and Scottish Highland postcodes. For a full list of postcodes and areas excluded from Sunday delivery, please visit the Royal Mail website.

For the latest available tracking information please visit Royal Mail

International Delivery: European Union

We deliver to both home and work addresses. Please ensure someone is available to accept the parcel. Orders addressed to PO Boxes, airports, or similar non-residential addresses may be rejected.

Standard International Delivery: FedEx International Connect

• Your order is handled by FedEx within the UK.
• Shipments are processed at a dedicated UK distribution centre.
• Parcels travel via linehaul through contract carriers closely managed by FedEx.
• Customs clearance is handled in strict compliance with global regulations. Note: Orders to the EU over €150 (before tax) may incur additional VAT or duties upon delivery. Please contact us for more information.
• To ensure an exceptional experience, your shipment is handed over to a specialist final-mile delivery provider within the destination country.
• The local carrier completes the final delivery to your door.

For local tracking, visit FedEx FIC Tracking and enter your tracking number.

Express Delivery: FedEx Worldwide

• Speed: Fully trackable shipping worldwide within 1–3 working days.
• Customs: This service allows for expedited customs clearance to ensure the fastest possible delivery.
• Security: This is a "Tracked and Signed" service. A signature is mandatory; packages will not be left unattended.

For the latest tracking updates, visit FedEx.com.

USA Customers: De Minimis Exemption

• Rubicon covers all applicable charges despite recent tariff changes.
• The price paid at checkout is final—there are no additional fees or duties to pay upon arrival.

30-Day No-Quibble Returns

We want you to shop with absolute confidence. That’s why we offer a 30-day "no-quibble" return policy.

• Unconditional Return Window: You have 30 days from the date of delivery to return your item for any reason.
• Condition Requirements: To be eligible for a full refund, items must be returned in their original, unworn condition.
• Packaging & Tags: All original packaging, protective films, and tags must remain intact and attached.
• Inspected for Quality: Once received, our team will inspect the item to ensure it meets these standards before the refund is finalized.