ü We are not responsible for any duties and taxes incurred by the Customs.
ü The taxes & duties is not included in the item price.
ü If buyer refuses to pay the duties & tax, the parcel will be returned to seller or disposed.
ü We will deduct RE-STOCKING FEE 10% + ORIGINAL SHIPPING FEE for the returned parcel because of tax issue.
ü All buyers from Europe, South America should input the tax ID or IOSS number when you make an order.
ü VAT is a value-added tax on products. Tax is a customs duty levied in each country on imported products. It?s different fee.
Return Policy
We always follow eBay policy.
All buyers have the right to return the item if they are not satisfied with the item they purchased.
The return policy is 30 days from the date of confirmed delivery.
All returned items must be shipped to our warehouse in Korea.
The buyer is responsible for return shipping costs.
Once the returned item is received, we will issue a refund according to our refund policy.
We will cover all shipping costs for defective items.
The buyer is responsible for return shipping costs for exchanges or fraudulent purchases.
The returned item must be in the same condition as when it was delivered.
The returned item must include all original packaging materials.
A restocking fee will be charged for broken seals.
Please contact us to obtain a return authorization number before returning.
We will not accept returns without a return authorization number issued by us.