You are bidding on a Polycom Trio C60 conference unit GRADE B. This item is in GRADE B condition -- it is refurbished, but has imperfections. Dents, fabric tears, etc. are possible. For more information on this item, the condition of this item, and what is included with this listing, please consult the photo gallery. Anything not mentioned in this listing or not shown in the photo gallery will not be included. Please bid accordingly, and good luck.