All of our products are shipped from an eCommerce warehouse as we are a distribution company. If there are any issues with your shipment, please contact us so we can resolve it.
All of our pipes and accessories are warrantied against manufacturer defects. If you encounter any issues please let us know so we can resolve it for you. Exchanges and returns are available for 30 days from purchase through eBay. If you need assistance outside of that time frame, please let us know.