At Ghoulish Productions, we specialize in creating unique, high-quality monster masks recognized worldwide. We collaborate with renowned sculptor and concept artist Jordu Schell, known for his work on iconic films like Avatar, 300, Hellboy, and Men in Black, among others.

Our licensed products include franchises such as Stranger Things, Bram Stoker's Dracula, and Resident Evil. We also offer a wide range of innovative masks and accessories, featuring clowns, mythical monsters, and Halloween decorations, along with a dedicated FX makeup section for exclusive designs.

Committed to sustainability, we’ve transitioned to a fully digital catalog, simplifying wholesale ordering and reducing environmental impact.

At Ghoulish Productions, we aim to amaze you with original and exceptional-quality products. Explore our collection and see what makes us unique!

We accept payment by PayPal and Credit / Debit cards entered on eBay only. You must be registered with PayPal or eBay to buy from us.

For international orders, eBay Ghoulish Productions has partnered with eBay's International Shipping Program.
If you do not see this option at checkout, it is possible the item does not meet international shipping requirements.
Nonetheless, feel free to contact us for a custom quote, and we'll be happy to assist you.

When placing an order on eBay, estimated shipping and delivery dates will be provided.
Your order will be processed, and tracking information will be provided within 2-3 business days.
Please note that weekends and holidays are not included in the processing timeframe.

For those in need of urgent shipping, feel free to contact us for a quote.
Our aim is to ensure that the chosen shipping method will meet your deadlines.

In the unlikely event that your item is lost or damaged during shipping, we will work closely with you to rectify the situation.
However, please note that we cannot be held responsible for losses, damages, or delays caused by the carrier.

Although rare, there may be instances where an item is unavailable at the time of purchase due to discrepancies in warehouse stock updates.
Should this occur, an immediate refund will be issued along with a sincere apology for any inconvenience caused.

Please, contact us directly before initiating a return. We will be happy to assist you in finding the best solution, including the possibility of an exchange. If you need specific parts, we may be able to arrange direct shipping for you.

Return Policy

• All returns must be authorized beforehand. As part of the process, we may request photos of the product and its original packaging, and in some cases, videos to verify the issue.
• Return timeframe: You may return most new and unopened items within 30 days of delivery.
• Inspection process: Upon receiving the item, we will inspect it to confirm it is in acceptable condition before processing a refund or exchange.

Items Not Eligible for Return

We do not accept returns of products that have been worn, stained, altered, incomplete, or exposed to smoke.
Additionally, for hygiene reasons, the following items must remain unopened to be eligible:

• Costumes
• Underwear
• Cosmetics
• Latex masks
• Wigs and facial hair
• Prosthetics or any item that is placed in the mouth or on the face

If you have any questions or need further assistance, please don’t hesitate to contact us. We are here to help!

Ghoulish Productions Store, we are committed to providing our customers with the best possible on-line shopping experience.

This includes a commitment to excellent customer service, even after your order has been delivered.

Please feel free to submit any questions or inquiries regarding your order by sending us a message through the eBay messaging system.

Our customer service department will respond to eBay messages within 24 hours Monday - Friday, 8 am - 5 pm EST.