Power, Shoot, Explore—All in One Backpack

1, How long is the warranty on the Lancer300?

We offer a 1-year warranty on all components of the Lancer300 backpack..

2, How does the modular design work?

The Lancer300 allows you to customize your setup for different adventures. You can easily swap or add modules like the Magic Arm, Power Station, or Drone Bag depending on your needs.

3, What is the Magic Arm used for, and how does it work?

The Magic Arm is designed for hands-free shooting and photography. It features 360° rotation and extends up to 1.5 meters, making it perfect for mounting devices like GoPro, cameras, or lights. You can easily attach or remove it depending on your activity.

4, Will the exoskeleton make the Lancer300 heavy?

The exoskeleton is made from Modify Nylon & Fiber Plastic Injection, which is lightweight yet durable. It offers strong protection without adding unnecessary bulk.

5, How does the Power Station attach to the Lancer300 backpack, andwhat makes it unique?

The 336Wh Power Station securely mounts onto the Lancer300 backpack, allowing you to easily swap it in and out depending on your adventure needs. Unlike traditional power banks, it’s designed to be part of the backpack, so you don’t have to carry it separately.

1.Please leave note in  when making the payment if you have any special requests.

2.Orders will be processed instantly and dispatched within 1-3 days, so we do NOT accept any email/message note after you place orders.
 
3.Important!Please Read! Buyers are responsible for import duties,custom fees and taxes,if any.Please check with your contry's custom office to determine the additional costs impose on the prior to buying.    

1.Items would be shipped out after the cleared payment.
2.The shipment usually takes 1-3 business days(Saturday and Sunday exclude),if you need the item urgently,please contact us for detail before purchase.
3.We will deliver the goods to you quickly through UPS and FEDEX. It is expected that the package will be received within 5 days after delivery.
4.We will be responsible for any damages or losses incurred in the shipping process.

1.Warranty does not extended to any products that are physically damaged or that are not under normal operating conditions as a result of misuse or improper installation on the buyer/user's part.

2.For all returned products, please contact us get the returning address first.

3.In all cases except quality issues, buyers pay shipping fees at their own cost to return products for exchange or refund.

4.If the product is returned due to product quality problems, please take product quality videos and pictures, and our company will happily replace or refund you quickly

1.We strive for our customer satisfaction at best possible. If you have any questions, please feel free to email our service specialists 24 Hours a Day, 7 Days a week. We will reply you ASAP. If no response within 24 Hours, please check the spam in your mail box.
 
2.We greatly appreciate your POSITIVE feedback. Please do NOT leave negative feedback without asking for help. Our aim is to provide Top Level Customer Service, normally so we will try our best to solve any problem you have.
 
3.If you do not receive the goods within 10 days, please contact us in time, we will check the latest logistics information for you!