š® Functional design: Featuring big pockets and drawstrings, this hoodie is not only stylish but also practical.
š® Trendy graphic print: The eye-catching design adds a touch of personality to your outfit and makes you stand out from the crowd.
š® Versatile: This sweatshirt can be worn as a pajama top or paired with jeans for a casual look.
š® Perfect Gift: Surprise your loved ones with this stylish and comfortable hoodie. It's a great gift for birthdays, holidays, or any special occasion.
š® FREE SHIPPING - Delivery to your door:
3-4 Business Days (if ordered Monday, Tuesday or Wednesday). 5-6 calendar Days if ordered on Thursdays or Fridays due to weekends adding 2 days to your delivery.
š® CUTOFF ORDERING TIME FOR CHRISTMAS DELIVERY:
Due to the Holiday Rush, the Cut-off date for X-Mas Delivery to your door (on the 24th) is the 17th of December.
š® RETURNS and SIZE EXCHANGES:
RETURNS:
Returns must be requested within (30) days of receipt of delivery. Buyer is responsible for return shipping costs. We will issue a shipping label or QR code via message or email. Return shipping costs will be deducted from the purchase price of the item on refund.
US RETURNS:
Simply book your return in messages.
Once we receive your parcel, your return will be processed within 2-5 business days. Your items must meet the Terms and Conditions in our policy. Please allow additional processing time over sale or holiday periods.
SIZE EXCHANGES: Size exchanges must be requested within (7) days of receipt of delivery. Buyer is responsible for return shipping costs for Size exchanges. We will issue a shipping label or QR code via message or email. Return shipping costs for SIZE EXCHANGES will be deducted from the purchase price of the item on refund. Size exchanges must be applied to the same item as purchased. If the same item is no longer available, a credit or refund will be issued.
š® WHAT APPAREL OR ITEMS CAN I EXCHANGE?
You can only exchange apparel or items of the same style for a different size or for replacement due to a fault. You cannot exchange the apparel you purchased for a different style of apparel.
We gladly offer size exchanges on unworn, unwashed and unopened items in re-sellable condition with original tags still attached. The item you are exchanging needs to be of the same style.
š® HOW DO I EXCHANGE MY ITEM?
If the requested item for an exchange is out of stock, we will contact you to organize an alternative solution.
Exchanges will be shipped with Standard Postage only.
Simply book your exchange in messages.
*We do not offer International exchanges.
š® INTERNATIONAL RETURNS:
If you live outside the US, you still have 30 days to return your FULL PRICE items, and 10 days for SALE items.
International customers are required to cover any return shipping costs incurred. We strongly recommend using a carrier with tracking. To return your order please follow the 2 easy steps below:
1. Simply book your return in messages.
2. Send your order to the return address we supply in our message response.
Once we receive your parcel, your return will be processed within 2-5 business days. Your items must meet the Terms and Conditions in our policy above. Please allow additional processing time over sale or holiday periods.
š® REFUNDS:
HOW WILL I BE REFUNDED?
Refunds will be issued to the original form of payment.
š® WHAT CAN I RETURN?
We will be happy to accept your item back for return, as long as the item meets the return criteria below:
1. In its original condition with tags attached and all parts, buttons, zippers, strings or pull-ties intact.
2. No signs of wear (marks from tanning products, makeup, deodorant or other personal stains or noticeable odors including but not limited to or from: perfumes, cologne, smoke, pets, body odors, etc)ā.We offer returns on unworn, unwashed and unopened items in re-sellable condition with original tags still attached. The item you are returning needs to be of the same style.
3. FULL PRICE items within 30 days of purchase.
4. SALE items within 10 days of purchase for SIZE EXCHANGE or CREDIT only.
5. Items may only be returned with proof of purchase.
*while stocks last, available for domestic orders only.
Please note: if your items are soiled as described above (make-up, fake tan, deodorant, noticeable odors or personal stains), we will deem these as unacceptable for return and will post these items back to you.
š® FINAL SALE:
Final Sale items cannot be returned or exchanged, unless faulty. The exclusion will be noted on the product page.
š® RETURNING A BUNDLE SET / PROMOTION ITEMS:
If wanting a full refund or credit note on a bundle purchase, all pieces must be returned.
If returning just one or two pieces from a bundle purchase, the value of the missing or free item will be deducted from the refund amount.
This includes any free gifts with purchase. If you are returning an item that came with a free gift, the gift must also be returned.
š® Duties & Taxes as well as any associated shipping costs:
These cannot be refunded by us once your order is sent.
Duties and VAT are collected on behalf of the Government and therefore it is the Government who would give a refund, if applicable.
Countries tend to have some system refunding Duties and /or VAT but the customer needs to go through the appropriate government agency (usually Customs) and provide the requisite documents to them.
š® SALE PRICE ADJUSTMENTS:
We are unable to offer price adjustments on items originally purchased in sale or on promotion.
Once an item has been purchased at a discounted sale price, no price adjustment will be offered should the item be further marked-down.
Thank you for your co-operation, understanding and most of all, shopping with us!
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