The important things that you have to know:
Q:How to clean the limescale which blockage at the mop nozzle?
A: 1. Add 1 teaspoon white vinegar into watertank and fill with tap water.
2. Turn on the steam mop and allow to steam until all the water has evaporated.
3. Turn the mop off, using the pin provided and insert the pin into the mop nozzle to remove any limescale or blockage fill with clean tap water again, allow to steam until the tank is empty.
Q: Can I add detergent or disinfectant?
A: YES. But do not pour detergent directly into the water tank on top of the mop. You can add fragrance oil or disinfectant in the circular hole on the back of the mop head.
Q: What is the difference with or without an extension hose?
A: The extension hose helps steam-clean hard-to-reach areas where messes occur, and it is more convenient that you can put down the machine and operate it easily with one hand.
Q: Why the screen show the “E1"?
A: This is what happens when the mop continues to work while in the absence of water.It means you need more water or turn it off.
Q: How to use the webbing of mop?
A: You can use it when you cleaning the windows or other surfaces but free up your hands.
Q: Can i use the pin anywhere or anytime?
A: Actually, please do not use the pin to clean the limescale while the mop is working.
Q: How can i extend the service life of the mop?
A: Make sure clean your steam mop at least 2 times every month.
Q: Is the telescopic rod adjustable?
A: Yeah. You can stretch it or shorten it as you like. I prefer to stretch it.
Q: What about the use endurance time of this mop?
A: A single use lasts about 45 minutes.
Q: Is the power cord long enough? What is the capacity of the water tank?
A: It's 5M long and 380ml.