Contacts

IF YOU HAVE ANY PROBLEMS WITH PURCHASES PLEASE CONTACT US AT  FIRST BEFORE OPENING CASE ON EBAY OR LEAVING NEGATIVE FEEDBACK!  WE ALWAYS TAKE GREAT CARE TO SORT OUT ANY ISSUES WITHOUT EBAY  STEP IN!

UAB QONAGO:
Monday to Friday 9:00AM - 5.00PM (GMT +2)
Company number : 302735365
Vat number : LT100006858715

General Terms and Condition

Buying this item you agree to follow these terms and conditions, if you do not agree - do not buy.

© All photos and item description are the property of Qonago !

IF YOU HAVE PURCHASED AN ITEM WE ACCEPT THAT YOU HAVE ASSURED ITEM COMPATIBILITY.

PLEASE MATCH THE PART NUMBER AND SEE PHOTOS TO CONFIRM THE FITMENT TO YOUR VEHICLE BEFORE MAKING A PURCHASE!

Shipping

We take great care packaging every item to ensure safe  shipment to you. Please check items before signing for them.

We ship Worldwide! All prices are on the  listing, if your country is not on there, please contact us and  we can price up delivery for you if its possible.

We aim to dispatch all orders within 24 working hours of  payment. Items are dispatched same day if ordered and full  payment received before 11am (GMT+2). Most parts are dispatched  the next working day.

No weekend or after working hours dispatch available. Purchases made on a Saturday or Sunday will be shipped the following Monday.

We use Lithuanian Mail Recorded Delivery and DHL service.

The standard delivery time to UK and other EU countries is 7-10 business days.

The standard delivery time OUTSIDE EU countries is  7-20 business days. Usually shipping takes this time, but sometimes package can be  delayed by some reasons - customs, post office faults and etc.

Please be patient and you will receive you item!

We ship to your PayPal address. Please contact us if you need goods to be shipped to different address.

Our goal is to provide our customers with a 100% satisfaction Guarantee. If you are not pleased with your purchase, please  let us know right away so we can resolve any issues before a  negative feedback is left. We thank you for your business and  wish you a happy eBay experience.

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Additional information

Price includes 21% of Lithuanian VAT rate. We provide invoices for foreign companies, if you need invoice please  provide us your business details during the purchase!

All parts are available from this car. If you require any  part feel free contact us on email or eBay private message and  we will list it for you.

If you have any questions regarding this part please message  us and we will do our best to reply within 24 hours during our  Monday through Friday hours.

Payment

We accept payment by Credit or Debit Card through PayPal,  PayPal and bank transfers. Please contact us or pay us within 5  days after purchase. If payment is not received within this  time frame, item will be relisted and unpaid item process against nonpaying buyer will be started. So do not buy if you are not  going to pay!

Returns

If you have problem with purchases please contact us at first instead of opening case on ebay or leaving negative feedback, we ALWAYS try to sort everything out in positive and friendly  way!

We accept returns up to 14 days after item received. It is customer responsibility to pack item well to  ensure safety during shipping period and cover the shipping  expenses!
If you have received damaged item, and willing to ask full or partial refund you must provide photos, which proves damage!

If the item was not as described in the listing we will  replace it free of charge or refund your full purchase price. If you ordered wrong item then original shipping charges and  return shipping charges are not refunded!

If we have supplied a genuinely faulty item we replace item  or will refund full amount plus postage expenses. You need to  notify us within 7 days of receiving the goods. All faulty items must be returned to us for inspection, unless agreed contrary.

Items listed as „For parts or not working“ or „job lot“ is not returnable.

PLEASE NOTE: all dispatched items are being marked to avoid  dishonest buyers - marking has to be not damaged when returning.