OZ-Toner specializes in delivering a total print solution to customer. We provide expert advice on hardware devices and all areas of print consumables.

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SHIPPING OPTIONS:

We provide refund or replacement on defective and damaged products, which must be returned in original packaging and same condition as when you received, within 30 days of purchase.
Please choose carefully as we do not provide a refund if you have simply changed your mind or made a wrong selection.
If you wish to exchange product/s which you have purchased in error, we will happily exchange provided that:
1) You return the product/s within 30 days of purchase.
2) You provide Proof of purchase (Your Order Confirmation Email)
3) Product/s are unopened, unused and in its original packaging.
4) A minimum of 20% restocking fee applies.
5) You must bear the risk of return and is responsible for the costs of return postage.
6) You must confirm the product/s are received and notify us before returning the product/s, the product/s being returned must satisfy all the return requirement stated above.
The initial shipping fee charged, or any outbound postage incurred to ship to the customer will not be refunded or credited.
We reserve the right not to offer an exchange if the above requirements are not met.
Return shipping and costs are the responsibility of the customer. We recommend customers to send the item back with a tracked service. For high value products, the customer is also advised to use an insured shipping method.

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