Katahoula Ltd is a respected seller on eBay. We specialize in cosmetics, jewelry and books. Our prices tend to be the lowest on eBay. Every item is carefully handled and packaged to ensure you receive your order in the described condition.

We appreciate your 5-star 100% positive feedback. Please remember to leave us feedback once you have received your order. We strive for absolute customer satisfaction. If for any reason you are unhappy with your purchase, please message us and we will make it right. Please do not leave negative feedback without first giving us a chance to make it right. Thank you for looking!

We accept payment by PayPal and Credit / Debit cards entered on eBay only. You must be registered with PayPal or eBay to buy from us. Payment must be received within 3 business days. In the event payment is not received, the order will be cancelled and the item(s) relisted. Buyer will also be reported to eBay. A reminder invoice will be emailed within 1 business day of purchase. If purchasing multiple items, please checkout all at once to save both you and us on shipping and to reduce packaging. 

We are proud to offer FREE USPS First Class Package shipping on most orders. Delivery estimate is typically 2-4 business days for domestic only. We ship same day if payment is received by 12pm PST. Order tracking information will be provided once the item has shipped. Katahoula Ltd ships worldwide via the eBay Global Shipping program. We also offer USPS Priority Shipping on most orders for a $9.99 USD fee. Priority shipping usually arrives within 2 business days.

Katahoula Ltd offers FREE 30-day returns. You must request a return through your "My eBay". All items must be returned in the same condition it was received or there is a 50% reduction in the refund. Return shipping is paid by Katahoula Ltd except on final sale listings. Final sale listings are ineligible for a return/refund. Due to health and safety concers, items which have been opened or partially used are ineligible for a return. Refunds are processed within 2 business days upon return delivery date. You will receive a confirmation email from eBay stating you have received a refund, however, please remember that your financial institution can take up to 7 business days to credit this back to your account.

At Katahoula Ltd, we are committed to providing our customers with the best possible online shopping experience.

This includes a commitment to excellent customer service, even after your order has been delivered.

Please feel free to submit any questions or inquiries regarding your order by sending us a message through the eBay messaging system.

Our customer service department will respond to eBay messages within 24 hours Monday - Friday, 8 am - 5 pm PST.