These are preowned discs and generally are in
acceptable
condition, meaning they are not
pristine and may have markings, stickers, scuffing, initialing,
names, scratches, slight spindle cracks etc,
however they should play in a standard player. We try to do a good job
providing acceptable used discs,
although mistakes CAN and DO happen. ALL discs are
cleaned prior to shipping. This clean cycle generally will take care of
any imperfections the disc may have so that it can play. We process lots of
discs so for time constraints all discs are untested unless listed in the title. We would be
unable to provide any discs if we had to test each one. If your disc is not playable
or there
are any other issues, we
want to work at making it right. Please message us. There have been
times when discs were broken by USPS during shipping by their sorting
machines despite the package being marked as non-machinable. We recently
have changed how we mail our discs because of this to slim cases to
hopefully minimize this occurrence. If your
disc is broken please contact us, we will take care of
you. PLEASE
DO NOT LEAVE NEGATIVE FEEDBACK WITHOUT CONTACTING US FIRST. IF
YOUR DISC IS BROKEN DURING SHIPPING WE WILL OFFER A FULL REFUND AFTER
YOU SEND US A PICTURE OF THE FRONT AND BACK OF THE BROKEN DISC. Any other problems, we will be
more than happy to try to offer an acceptable solution for you. We
respond to ALL messages within 12 hours and work hard to provide
good products, cheap prices, and excellent customer service. Again,
please don't open item not as described cases, refund requests, item not
received, or
negative feedback until you contact us. We take this seriously. There
may be bad sellers out
there, but we are not one of them. We work hard at making our customers
happy, it's not for show. When we have been contacted, we have always been able to provide an acceptable outcome
for the customer. If you fail to let us know of any issues prior to
doing any of the above, we reserve the right to block your account from
ever purchasing from us again. We often offer one of the lowest prices
available, so this would just negatively impact you. Since we have kindly asked, just message us, we will help you!
Lastly, we use USPS for shipping. We have found service as not being uniform throughout the country. THE
FOLLOWING IS IMPORTANT TO KNOW. The way we ship our discs are
considered non machinable LETTERS. This has been verified by our
postmaster and is how we have sent hundreds of discs. Unfortunately, not
all local post office clerks understand this and at times believe they
are packages and mark them as postage due. THIS IS WRONG. I now include
a label of the rule on all envelopes and this has drastically reduced
this problem. However, if this should happen to you, the problem lies
with your local post office and you will have to address this with them
directly as they are the only ones who can fix it. If you chose not to
talk to your local postmaster and to just pay what they list as postage
due, we are no longer offering refunds, as it is simply not our fault
and needs to be dealt with at your own post office for their error. We are at
the mercy of USPS for shipping time.
Sometimes they are lightning fast, other times they are not. We do not
have any control over this. We do promise that all orders are shipped
out within 24 hours of
your purchase. A majority of discs
are delivered
in the 3 to 5 business day time-frame, however, a few on the west coast
have taken longer. If you want or need this in 2-3 days, I am sorry
that I unable to promise that time-frame
and would suggest looking for a seller that offers expedited shipping
for the item. Buy
with confidence and we thank you for your continued support and
business.