TO All INTERNATIONAL BUYERS:
All OTC Medicines are directly shipped from the UNITED STATES California where our selling permit is regulated by American law, please make sure to check with your customs requirements/Medicine allowance before making a purchase ship from overseas as each country might have different restrictions/requirements.
We try our best to help smooth the transit but we cannot guarantee that your receiving experience will always be the same from time to time. As the procedure to your customs may not always be the same, they might change the way they inspect the package.
Import Duties: Any Taxes and charges are the buyer's responsibility, they are not included in our listing price or shipping cost.
Any upon reasons cause your package held by your customs delay/failure the transaction is the buyer's responsibility as eBay nor seller have no idea how your customs wants to handle the package.
Please check with your Country's customs office to determine what these additional costs will be prior to the buyer.
SHIPPING/RECEIVING(We ship to selected international countries):
We ship your order within 1 business day. Business days are Monday through Friday. We are closed on weekends and U.S. holidays.
Most of our customers receive their orders within 14 BUSINESS DAYS. Customs inspection with additional charges/documentations may delay the delivery.
Please allow up to 28 business days for international delivery before contacting us.
ABOUT OUR COMPANY:
All of the products we are selling are 100% AUTHENTIC AND GENUINE GUARANTEED. For more than 15 years, our company has been specializing in the Health, Personal Care and Beauty industry by working with top brands and official distributors. Our company is located in California, United States and we always source our products directly from the official manufacturer or the official distributor located in the United States. In doing so, our top priority will always be providing our customers with the absolute best customer experience and satisfaction by offering a wide range of products at affordable prices.
FEEDBACK:
It is not easy to do online business especially in international countries, a lot of situations are out of our control, if there is a problem, it is important that you contact us BEFORE leaving negative feedback. We will try our best to keep our customers satisfied.
Your positive feedback is very important to us.
Please take a minute to leave us positive feedback if you are fully satisfied with our product and service as we truly appreciate it.
DAMAGES:
We strive to package all items with the best care. However, if you receive a damaged item during transit, please attach the pictures of the damaged condition into the message and a representative will respond within 1-3 business days.
Returns Policy
Returned items must be in the same condition as it was received if items have been unopened and unused.
Please feel free to contact us if you have any questions or concerns. We are dedicated to providing the best experience while shopping on eBay.