RETURN POLICY: RETURNS WILL BE ACCEPTED AT NO COST IF THE ITEM IS FAULTY OR DAMAGED. IF YOU HAVE ORDERED THE WRONG SIZE, PLEASE OPEN A RETURN CASE AND BUYER PAYS RETURN POSTAGE. $8.50 WILL BE DEDUCTED FROM THE REFUND TO COVER ORIGINAL COST OF SHIPPING AND HANDLING>
EXCHANGES ARE NOT POSSIBLE AS THERE ARE LIMITED SIZES AND THE ONE YOU WANT TO EXCHANGE FOR MAY NOT BE AVAILABLE. IT MUST BE DONE AS A RETURN AND RE PURCHASE. ALL COATS ARE TRUE TO SIZE, BE SURE TO MEASURE BEFORE ORDERING. IF YOUR DOG IS ROUNDER THAN NORMAL, PLEASE MESSAGE BELLY AND NECK SIZES BEFORE ORDERING.