Buyer Information & Guidelines

Please read the following instructions carefully before placing your order to ensure a smooth purchasing experience.

Looking for a Different Part? If you need a product not listed here, please contact us with the specific part number. We carry a wide range of parts for all major Korean automotive brands, including Hyundai, Kia and more.

Verifying Vehicle Compatibility

It is crucial to confirm that the OEM part number is compatible with your vehicle prior to purchasing.

Step 1: Locate Your Vehicle Identification Number (VIN) Your VIN (e.g., KMHHT6KD7AU009071) is a unique 17-character code typically found:

• Inside the engine compartment.

• On the driver?s side door jamb or dashboard.

Step 2: Confirm the OEM Part Number

• Via Dealership: Call your local official service center. Provide them with your VIN and the item's part number to verify exact fitment.

• Via Website: Visit the official service website for your vehicle's brand, log in, and use their compatibility tools.

Important Notice Regarding Installation

• No Manual Included: Please be aware that an installation guide is not included with this item.

• Reference Material: Check the banner photos in our listing for a visual overview of the installation work. If you are unsure about the process, we highly recommend consulting a professional mechanic.

SHIPPING & CUSTOMS

USA BUYERS (DDP SERVICE)

Final Price Guarantee

The price you see is the final price.

No additional import duties, customs fees, or tariffs will be charged upon delivery.
All applicable import duties and customs fees for U.S. orders are covered by the seller.

This benefit applies to U.S. customers only.

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INTERNATIONAL BUYERS

Import duties, taxes, VAT, and customs charges are NOT included in the item price or shipping cost.

These charges, if applicable, are determined by your country's customs authority and are the buyer's responsibility.

We recommend checking with your local customs office before purchasing to avoid any unexpected charges.

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VEHICLE COMPATIBILITY (AUTO PARTS ONLY)

Please leave your VIN (Vehicle Identification Number) in the order message after purchase.

Many buyers purchase parts based only on product photos.
However, identical-looking parts may not fit every vehicle.

To ensure compatibility, we will verify your VIN before shipment.

Orders may be delayed until the VIN has been provided.

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SHIPPING

Standard Shipping

• Estimated Delivery: 7-20 business days
• Tracking Number Included

Expedited Shipping (FedEx)

• Estimated Delivery: 3-7 business days
• Full Tracking Included
• All items are shipped from South Korea.
• Orders are dispatched within 3 business days after payment.
• Please ensure your shipping address on eBay is correct before purchasing.
• Delivery times may be extended due to customs clearance, weather conditions, airline schedules, or other unexpected circumstances.
• Delivery to South America and the Russian Federation may require an additional 2-3 weeks.

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PAYMENT

Payment must be completed within 3 days after purchase.

Unpaid orders may be cancelled and item availability cannot be guaranteed.

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RETURNS

We accept returns for any reason under the following conditions:

• Items must be returned in unused and unopened condition.
• Return requests must be made within 14 days of delivery.
• Shipping costs are non-refundable unless the seller made an error.
• If we shipped the wrong item, we will provide a replacement or full resolution at our expense.
• Packages returned as Unclaimed will be refunded minus the original shipping cost.

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CUSTOMER SERVICE

If you experience any issues, please contact us before leaving Neutral or Negative Feedback.

We are committed to resolving every issue quickly and professionally.

Messages are normally answered within 48 hours.
If you do not receive a reply, please check your spam or junk folder.

If you are satisfied with your purchase, we would greatly appreciate your positive feedback.