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Right of withdrawal

Cancellation policy

You have the right to withdraw your consent within 14 days without giving reasons. The cancellation period is 14 days from the day on which you or a third party named by you who is not the carrier took possession of the goods or has. In order to exercise your right of withdrawal, you must contact us

 Alexander Polaczek,

Herbert Böhm-Straße 10

 60528 Frankfurt

 

Inform us about your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the attached sample cancellation form, although this is not mandatory. In order to meet the cancellation deadline, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

We use the same payment method for this repayment; that you used in the original transaction, unless you expressly agreed otherwise; under no circumstances will you be charged any fees as a result of this repayment.

We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back to us, whichever is the earlier. You must return or hand over the goods immediately and in any case no later than 14 days from the day on which you inform us of your cancellation of this contract to Alexander Polaczek, Herbert Böhm-Straße 10, 60528 Frankfurt. The deadline is met if you send the goods before the deadline of 14 days has expired.

We bear the costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

End of cancellation policy.

Delivery times

Information about the packaging regulations:

According to the packaging regulations, I am obliged to take back packaging that does not bear the mark of a system of comprehensive disposal (such as the “green dot” of Duales System Deutschland AG) and to ensure that it is reused or disposed of.

Zentek contract number: 15568

Imprint:

Alexander Polaczek

Herbert-Böhm-Straße 10

60528 Frankfurt

Sample cancellation form:

(If you want to cancel the contract, please fill out this form and send it back)

To:

Alexander Polaczek,

Herbert Böhm-Straße 10

 60528 Frankfurt

I/we (*) hereby revoke the contract concluded by me/us(*) for the purchase of the following goods:

Ordered on(*)/received on(*)

Name of the consumer(s)

Address of the consumer(s).

Signature of the consumer(s) (only for paper notification)

Date:

(*) Please delete what is not applicable