✩Contact:  If you have any questions please do not hesitate to contact us.

If there is a problem with your order please get in touch before leaving negative feedback so that we can resolve the issue.

✩Postage:  Any item purchased from Stephanie Says Vintage is posted and packaged with the utmost care to ensure safe delivery to yourselves.

✩UK Shipping: All orders are sent Royal Mail Tracked 48 delivery or an alternative courier service when more convenient.

✩International Shipping: All orders are sent Royal Mail Tracked delivery, or an alternative courier service when more convenient.

✩Combined Shipping:  We are happy to combine shipping costs on multiple purchases, so please add items to your basket and click on 'request combined postage', or contact us for a quote. If you forget, don't worry, you will be refunded any postage overpayment. 

✩Please note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs regulations to determine what additional costs will be prior to buying from us.

✩Returns: We accept all UK returns within the specified timeframe. Please take careful note of measurements and pictures listed before buying, as a return involves a cost to both parties, and frequent returns can severely affect our small business.  We are happy to answer any queries you may have before purchasing, and will be able to cancel a transaction before posting if there is any doubt about the item’s suitability.