All items can be returned within 30 days for a full refund

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POSTAGE INFORMATION

Any item bought from us before 3pm will be dispatched the same day, tracking number will be added on day of dispatch

We only ship to the UK and the Channel Islands

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MAKE SURE TO CLICK WATCH ON THIS ITEM AS WE REGULARLY DISCOUNT ITEMS UNTIL THEY SELL!

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OUR GUARANTEE

All items sold (unless stated otherwise) come with a 30-day peace of mind return guarantee,
In the unlikely event an item has a fault that has not been listed in the item description section, we will issue a refund or replacement. Any faults must be reported to us within 7 days of you receiving the item and returned to us within 30-days in the same condition, it was sold in.

All returned items must be packaged securely. We advise that you return the item/s using a postal service that will give you a tracking number and a guaranteed delivery slot within this timeframe.

VAT INFORMATION

We operate under the second-hand margin VAT scheme and therefore there is no claimable VAT on any of the items we sell. We are therefore unable to provide VAT invoices

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ELECTRONIC DEVICES ONLY

WHAT IS COVERED?

Damage caused when the device is posted to you, battery issues and device failure

NOT COVERED

Accidental damage after you have received the item, this includes and is not limited to: water damage, damage to the screen or casing, mishandling of the device, damage caused by a third-party repair.

Faults caused by third-party software: including and not limited to applications, games etc.‘rooting or jailbreaking.

We provide a further 6-month warranty as well as our 30-day warranty (only applicable on selected items) please see listing. After a 6-month period from date of purchase, the device then becomes your responsibility and refunds can no longer be provided

Devices With IMEI Numbers

Mobile phones and other devices that may have their IMEI numbers registered with a network may at times be under risk of becoming blocked/blacklisted. With our lifetime IMEI guarantee, should the handset become blocked/blacklisted by a third party during the lifetime of the device, it will be replaced like for like.

Manufacturer Warranty

We often sell devices well within their warranty, we recommend first visiting your local Store or book Online if any problems arise with your device. However, if no Warranty is available and you are within our 6-month policy, please contact us.

VAT INFORMATION

We operate under the second-hand margin VAT scheme and therefore there is no claimable VAT on any of the items we sell. We are therefore unable to provide VAT invoices

FURTHER INFORMATION

As we sell multiple devices in the same condition & grade, pictures shown may not be the exact device received. This only applies to devises listed as new devices, open never use or mint condition