if there is any problem with the items received, you can return them back to us. Items that are sent back should be sent with original packing and all accessories included in the package received. Please be aware that refunds for returned products will only be made after receipt of undamaged goods. Refunds cannot be made for products damaged during installation.

We provide free returns for countries of Europe Union, except situations when buyer purchased item by mistake, changed mind or it doesn’t fit because buyer chose wrong item by mistake. On occasions there may be more than one compatible part for your Vehicle. Vehicle compatibility table information is provided as guide only. To be sure that item does fit to your car, please always check your part number, carefully read our description field and make sure that you are going to order correct part to avoid your expensive return costs.

Please check the package before receiving the item. Clients must check their packages before accepting and signing for them. If item delivered by DPD courier buyer have a right to check the item inside the packaging in the presence of the courier and if something wrong with the item inside buyer shall note a courier about it and refuse to deliver this parcel. Even if signed for this parcel already. In this case courier will have to indicate in the papers that item arrived broken so we’ll have a possibility to request compensation then.

If you have any problems with your purchase please contact us within 3 working days of receiving the item.

Please allow 4 to 10 Working days for Delivery to Europe, and 8 to 14 working days for UK. Heavy or large items might take longer to deliver because of different handling procedure by the carrier. Delivery to all the European and UK islands will be regarded like Worldwide shipping, and before buying please contact us so we can give you the cost for shipping for your country.

We ship items from Monday to Friday from Lithuania with DPD courier to the Europe, UK and Ireland. And with Lithuania post to worldwide.
Also some additional payments might be required for oversized items like a bumpers and bonnets. Please contact us before buying.

All items are sent by registered mail, we will provide you the tracking number as soon as the item is sent.
Tracking numbers might not work on eBay tracking system because is connected with USPS post, if you are not in the USA then you must track the item in your country’s post site.

Counties with strict custom rules and regulations like: Russia, Vietnam, Ukraine, Kazakhstan, Brazil, Chile, Uruguay, Israel, etc, may take longer due to strict custom rules and regulations, not couriers delay. We cannot control on know about this delay in advance.
Please keep in mind that we have a processing time of 1-2 working days. A tracking number will upload and you will receive an email from eBay with all the details. The posts requires 30 days from day of dispatch for lost inquiries, or delay in delivery if you don’t receive the item after 30 days of dispatch please contact us.

By purchasing means that you agree with the above terms and conditions, also our processing time and delivery time of the carriers. We will not accept any negative comment about delivery time since shipping is done with a standard registered mail service, and delivery time is not something that we can be held responsible for. If you would like to have the item sent to you by express shipping please contact us before making your purchase.

We accept eBay managed payments.
If your address does not much that, please change it before making the payment.

For shipping Destinations excluding Europe, UK and Ireland, Please find out as much as you can about your import taxes in your own country before bidding the item. You might need to pay for the import duties in case that occur for certain goods, if you have any suggestions that will help you with that please let us know on your checkout. We cannot calculate this cost for you in advance. Most countries just add VAT on the declared value of the package.

Customs is a government agency responsible for regulating shipments entering a country or region. All shipments coming from another country or region go through customs. It's always buyer's responsibilities to clear customs and pay the relevant custom duties. The rules are different in every country. Unfortunately we cannot know the rules, regulations or practices for each country.

Customer satisfaction is always our priority!
We try to maintain high standards of excellence and 100% customer satisfaction!

Positive feedback is very important to us. Please contact us BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns. We cannot resolve any issue, if we do not know about it!
We are always here and want to keep our customers satisfied; we will solve any issue that might occur.