Handling Time: Orders are processed and shipped within 1–2 business days after payment is received.
Shipping Carrier: We primarily use UPS Ground, FedEx, or USPS Priority Mail, depending on item size and destination.
Tracking: A tracking number will be uploaded once the order is shipped.
International Shipping: We offer worldwide shipping through eBay’s Global Shipping Program (GSP), DHL and Fedex. Buyers are responsible for any import duties, taxes, or customs fees.
Packaging: All items are securely packed to prevent damage during transit. Fragile or medical equipment items receive professional protective packaging.
Freight: Please contact us for the shipping quotation of large items.
Return Period: Returns are accepted within 30 days of delivery.
Condition: Items must be returned in the same condition as received — with all accessories, manuals, and original packaging (if applicable).
Return Shipping:
Seller pays return shipping if the item is defective or not as described.
Buyer pays return shipping for buyer’s remorse or incorrect ordering.
Restocking Fee: A 15% restocking fee may apply for returns not due to seller error.
Refund Method: Refunds are issued to the original payment method after inspection and verification of the returned item.
Non-Returnable Items: For safety and regulatory reasons, some medical equipment, sterile items, or consumables cannot be returned once opened or used.
Please review all photos and descriptions carefully before purchasing.
If you encounter any issues, contact us before opening a return request — we are happy to help resolve any concerns quickly.
All equipment is sold as described. Some used or refurbished items may show minor cosmetic wear but are fully functional unless otherwise stated.
⚠️ FDA and Buyer Responsibility Disclaimer
Hypertech Medical is an independent reseller of used and refurbished medical equipment.
The sale of certain medical devices in the U.S. is regulated by the U.S. Food and Drug Administration (FDA) and state/local agencies.
Therefore, only authorized purchasers may buy regulated medical equipment from us.
By purchasing from Hypertech Medical, the buyer confirms that they are an authorized purchaser and will use the equipment in compliance with all applicable FDA and state regulations.
If you are not an authorized purchaser, we cannot sell or ship regulated items to you.