All items are located in Melbourne, VIC, Australia

Before making an order from us, please update the shipping address to your current one and make sure it is the national registered address.

We are not responsible for fault delivery caused by wrong address provided. The second time delivery will charge on customer end.

We shipped our orders on working days and the cut off time is 2 p.m.

Orders after 2 p.m will be dispatched and shipped by the next working day.

We use eBay Payment Method as our payment solution and it almost accept all kinds of payment method - Paypal, Google Pay, Apple Pay, Credit Card, afterpay & etc.

We hope you will love your purchase, however if you need to return it, we have a 30 day return policy.

Before starting a return, please contact us first with detail of the reason and after the confirmation, we will sent you the return address.

Despite every effort to provide accurate images of each product's colour and design, actual colours and design may vary slightly, due to different device screen settings, the lighting in the installation location, slight differences in product finishes over time and other factors. SHOPURAZA will not accept responsibility for any colour or design differences that are not factory faults. 

We are very happy to help our customer to resolve the issue for bring the best customer service on eBay.

Normally, all eBay messages will be replied within 24 hours.

However, due to the peak time like Chrismas, it may take longer.

Don't worry about ignoring the message, it will never happened in SHOPURAZA.