CuloClean Portable Bidet & Bottle | Travel Bidet For Hiking, Camping and Travel

Returns are accepted within 14 days from the date of receiving your order. All unwanted products or orders must be returned in a brand new and unuséd condition with the original packaging and swing tags still intact. We do not offer exchanges. If you want an alternative size/colour, please return the original item using the process above, and purchase the item you want. You must contact us to initiate a return, BEFORE sending your item. We do not pay for postage of returned items unless they are faulty, damaged, or you received the wrong item. Vampire Outdoor Gear reserves the right to wait to process a refund until we have received the returned product back or until evidence of the return has been provided. Faulty Products If you purchase a product online which is found to be faulty within 30 days of receipt, then your legal rights entitle you to request a full refund of the faulty product. For faulty products, we will examine them or we may have to return them to the manufacturer for examination. Where applicable, a refund will be provided to you within 14 days of the date that we agree that you are entitled to a refund. As stated above, however, we reserve the right to wait to process a refund until we have received the faulty product back. Any refund will be at the price purchased. Personal products return policy You do not have a right to cancel any order in respect of products sealed for health protection or hygiene purposes once these have been unsealed after you receive them. This applies to the following personal products: Kula Cloth Kula Pad CuloClean bidet pStyle However, if you receive an incorrect personal product or a personal product that is faulty, please contact us for instructions so we can arrange exchanges, refunds, or replacements. Sealed items being returned for a refund must be sent within 14 days of receiving your order.