About Us
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PRINCE
MARINE is a most stockiest and supplier of ship
machines and parts. Based in Bhavnagar,
Gujarat, India, we have established a reputation for delivering
high-quality products and outstanding customer service. Our team of highly
skilled professionals works closely with clients to provide custom-made
products and services to meet their unique needs.
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We are proud of our commitment to timely service
and customer satisfaction, and our determination to provide the best possible
solutions for the marine industry. Our comprehensive range of products and
services is unmatched in the industry, and we are constantly expanding our
offerings to meet the evolving needs of our customers.
Payment
Policy
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Accepted Payment
Methods: We accept credit cards, Manual TT through eBay Managed
Payment Service.
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Payment Deadline: Payment must be
made within 3 days of winning the item. If payment is not received within this
timeframe, we may cancel the sale and relist the item.
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Contact for
Instructions: If you have any questions or concerns about payment, please
contact us through eBay messages.
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eBay Managed Payment
Options: PayPal accepts credit cards, debit cards, Apple Payment,
Google Payment, Bank accounts, and e-checks. PayPal also automatically converts
currency for listings in a different currency from your home country. For High
value items orders we accept manual TT payments.
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Import Duties: The buyer is
responsible for any custom clearance or VAT & import duties in buyer's
country.
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Customer Satisfaction: Our goal is to
ensure that our customers are satisfied with their purchases. If you have any
concerns about payment, please contact us and we will do our best to resolve
the issue.
Shipping
Policy
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Orders dispatched within 24
Hours / 1 working day and Freight Heavy Weight items 3 working days
after payment confirmation.
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Worldwide shipping through DHL,FED EX SERVICES.
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Buyer responsible for paying any customs clearance or import
duties, VAT & other applicable fees by ebay / Authorities.
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Order tracking details provided after dispatch.
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Orders shipped to the address provided at the time of payment.
(check eBay address before payment)
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Estimated delivery time: 7 TO 10 working
days from India (may be delayed due to customs or changes in international
shipment policy).
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Contact us through eBay
message if order has not been received within the estimated delivery time.
Feedback
& Customer Care
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Positive Feedback: We aim to provide
our customers with the best possible experience and strive for 100% positive
feedback. If you are satisfied with your purchase, please leave us positive
feedback and 5-star rating.
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Communication: If you have any
concerns or questions about your order, please contact us through eBay messages
before leaving negative / neutral feedback. We are here to help and will do our
best to resolve any issues.
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Return Policy: We offer a 30-day
return policy for most items. If you would like to return an item, please
contact us through eBay messages for instructions.
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Shipping: We dispatch orders
within 1 to 2 working day of payment confirmation and provide tracking
information. If there are any issues with shipping, please contact us and we
will do our best to resolve the situation.
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Customer Satisfaction: Customer
satisfaction is our top priority. We want our customers to be happy with their
purchases and will do everything in our power to ensure that.
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Continuous Improvement: We regularly
review our feedback and customer care policies to improve the experience for
our customers. If you have any suggestions, please let us know through eBay
messages.
Return
Policy
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Timeframe: We offer a 30-day
return policy for most items from the date of delivery.
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Condition: The item must be
returned in its original condition, with all original packaging and
accessories.
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Communication: If you would like
to return an item, please contact us through eBay messages for instructions and
the return address.
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Refunds: Refunds will be
issued once the item has been received and inspected. If the item is not in its
original condition, we may refuse the return or deduct a restocking fee.
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Free Return
Shipping: The Seller is responsible for paying return shipping costs. Buyer
pays for return cost if purchase wrong item, does not like item. (No error from
Seller Side)
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Customer
Satisfaction: Our goal is to ensure that our customers are satisfied with their
purchases. If there is an issue with an item, please contact us and we will
work with you to resolve it.