Ships promptly using recycled packaging materials whenever available and appropriate. All photos are of the specific item(s) you will receive. We do not use stock photos or copy photos from other listings. Shipping cost for items valued over $100 includes extra insurance. Ships within 1 business day (unless our store is in vacation mode). Shipping always includes tracking. If an item is returned and it is not due to a listing error, a 10% restocking fee will be taken out of the refund.