📱 eSIM Compatibility
Please ensure your device supports eSIM. No physical SIM card will be posted to you.
📦 eBay Shipping Requirement
eBay requires all listings to include a shipping method, even for eSIMs. The shipping time shown is only to comply with this policy. Your eSIM QR code will be sent within 24 hours via eBay message, email, or WhatsApp.
⚡ Urgent Orders
If you need the eSIM urgently, please message us immediately after placing your order. We will prioritise your request.
💳 No Shipping Fee for eSIM
If you accidentally purchased an eSIM but need a physical SIM, simply pay the postage difference and contact our customer service.
🔧 Installation & Activation
The eSIM activates only when it connects to a local network at your destination. Do not scan or install the QR code before you arrive, unless you want to start the plan early. Once installed, do not delete the eSIM profile (it cannot be reinstalled).
🔄 Refund Policy
Please contact us first if you experience any issues. Refunds are not available for eSIMs that have already been activated or for incompatibility with unsupported devices.
📞 Contact Us
For fastest support, reach us via WhatsApp or reply to this eBay message. We respond within hours.
Thank you for your understanding. 🇦🇺