Important Info Before You Order
Hey fellow collectors!
We're card lovers just like you, so it genuinely hurts when rare cards get damaged or lost due to preventable issues. Sadly, a few recent cases (like mishandled deliveries or false return claims) left us heartbroken--both as fans of these cards and as a small business facing unfair losses.
International shipping is costly and complex, but we're committed to protecting your orders and our shared passion. To keep things safe and fair for everyone, we kindly ask you to agree to these simple steps when ordering:
Our Gentle Promise to You:
1. Teamwork on Unboxing Videos!
o We film every package we send for your security.
o Please film your unboxing too,especially for items over $300.
o Keep it unedited + show the box/card clearly in one shot.
o Without this video/screenshot, we sadly cannot process returns/refunds.
2. Super Safe Delivery for Valuable Cards:
o For items over $300:
No porch/PO Box drops or minor sign-offs.
o For all items:
We will ship via DHL .
o If packages go missing after unsafe delivery choices, we sadly cannot process returns/refunds.
3. We've Got Your Back if Issues Arise!
o Damaged/wrong item? Message us within 24 hrs of delivery,we will respond within a day and make it right!
Why We Do This:
These steps help us fight scams together, so we can focus on what matters: getting stunning cards safely to collectors who cherish them. Thank you for helping us protect honest buyers and keep rare finds in loving hands!
Wishing you epic pulls and happy collecting!
Shipping and Customs Policy
1.Your packages will be shipped to your eBay registered address only.
2.Import duties, tariffs,taxes and charges are not included in the item price or shipping charges. Please check with the laws and customs office from your country if there is any additional fee.
Contact us
1. If you encounter any problems during the transaction, please contact us first and do not give a negative review immediately. Please understand that there is a time difference, and we may be off work when you are free. We usually get back to you within 24 hours.
2. please allow a little longer time for us to respond your message if we are not in working hours ,since we are in different time zones.
Feedback
1. Your positive feedback means a lot to us. We will leave you a positive feedback automatically after we got your positive feedbacks.
2. Any complaint, please contact us via eBay message first. Please give us a chance to make things right before leaving any neutral or negative feedbacks. We appreciate your understanding.