ITOP is engaged in commercial kitchen equipment more than 10 years,eBay is a new start in 2016,mainly provide small kitchen equipment.

Such as mixer,blender,bbq product,coffee maker silicone mold..

We accept Paypal or Bank card. Fastest & safest way for making payment.

Please make the payment via Paypal within 7 days from the end of the auction end.

We will arrange transport the products to you within 1 working day.

1.） If the location is the China and G.W.>2kgs,we will choose safe mode of transportation, ensure the delivery, such as UBI/DHL/FEDEX/UPS/TNT/SF Express.Lead time: 5~10 working days .

there is a CUSTOM IMPORT TAX.It depends on your country policy. This is collected by your local customs in your country, not paid to us.

3.) If the location is the USA,the item will be send from US warehouse by UPS/Fedex, it takes about 3~5working days, it depends on the address of yours.

4.) If the location is Europe,some item will be send from UK or Germany warehouse, before make an order,you can send message to us first, or we will arrange shipmeng according to the actual situation.

5.) Please confirm your address after bid the item.

We believe our items are so outstanding. We are convinced you will be happy with your purchase.

If you do not satisfy with our items. Please simply return us within 30 Days in original condition.

Just pay for the returned postage. Then we can issue full refund to you after the returned item arrived at our warehouse.

Please include your eBay ID and item number with any email requests.

Warranty and After Sales Services:

We provide a limited warranty for all ITOP products. 

The warranty period for spare parts is 12 months from the shipment date on the bill of lading. 

Within the warranty period, ITOP will replace defective spare parts.

However, any damage caused by human error and non-adherence to operating instructions are not included. 

Consumable parts (for example blades, light bulbs, etc.)are also not included, ITOP will provide technical support accordingly. 

If the items with some problem or there are some questions about our prodects,please contact us on eBay message first,

we will reply you within 48 hours,because the time difference, we cannot reply immediately, thanks for the understand.

When you satisfied with our product and services please leave us positive feedback.If a problem occurs, contact us immediately with any email request.

Please do not leave us 1,2,3 or 4 star detail seller ratings or neutral feedback or case because they are all the same as negative feedback.