"The Promise of Mediation: Responding to Conflict Through Empowerment and Recognition" by Robert A. Baruch Bush and Joseph P. Folger is a textbook published by Wiley & Sons, Inc. in 1994 as part of "The Jossey-Bass Conflict Resolution Series." This book, focusing on leadership, arbitration, negotiation, and mediation, offers strategies for resolving conflicts through empowerment and recognition. With 320 pages of valuable insights, this hardcover book provides a comprehensive approach to addressing and managing conflicts in both legal and business contexts.

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