Onkyo TX-SR333 5.1-Channel Home Theater Receiver with Bluetooth - Tested Works! It has the usual scuffs and scrapes from use, but works perfectly. Please keep in mind that we will pack it very well and most shipments arrive safely. If it arrives malfunctioning or not working, then it was damaged in transit (which can happen from the jostling and shaking that occurs in transit, even when it is well packed and the box is otherwise undamaged). In such cases, please do not open a return request, as this situation would require a damage claim. Please contact us instead for instructions on how to proceed. By purchasing this you are agreeing to this provision. We ship the same business day in most cases.