Shipping Terms

We provide Free and fast shipping within the UK. Orders will be sent out by Royal mail 24HR Tracked. All Orders will be dispatched within 1 Working Day from MONDAY TO FRIDAY OR POSSIBLY SAME DAY IF PURCHASED BEFORE 3 PM. Please note any postal delays by Royal Mail are beyond our control, in that case Buyer needs to wait for 10 working days before we issue a refund OR rearrange a replacement.  

RETURN & REFUND POLICY

We provide 30 Days Return Policy. Changed Mind or Any unwanted items must be returned in the same condition as received, any damages will conclude us not being able to provide you with a refund. If you have any issues, please contact us via ebay Messages and we will be happy to help and solve the issue. Please wipe all data; including any accounts, passwords, pins, Google accounts and Apple/ iClouds. We will be unable to process your return if we receive a device with the above. All Products serial Numbers are recorded. Scammers, please stay away from buying our products or manipulating the returns process, all fraudulent behaviour will be reported to eBay, the police and action fraud. We will also notify our suppliers who will contact AUTHORITIES to get the phone blocked and blacklisted. Online fraud is taken very seriously

WARRANTY

After 30 days you will only be covered under our 12 months return to base warranty for manufacturing defects only. Accidental and water damage are not covered. Battery related issues that occur are only covered for 3 months of the warranty period.

FEEDBACK

Our eBay reputation and customer satisfaction are important to us to succeed, your feedback is very important to us. If you are happy with your purchase, please leave positive feedback for us. If you have any problem with your order, please do not leave negative feedback before contacting us. We will help to solve your issue quickly.