Product information
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Import duties, taxes and charges are not included in the item price.These charges are the buyer's responsibility.
If the product what you get a broken or defective quality, Please contact us within 3 working days and show us as much proofs, photos, etc. Note:Products must be in new condition.
Note:
Please inform us what hub you need (center lock or 6 bolt). normally we will send you wheel UD matte finish if you don't specify glossy or other specification you need .
FAQ:
Q1: What is the Warranty for your products?
A1: For the Frame, we have 2 years warranty. And for the wheels, we have 12 months warranty.
Q2: How long can I receive my item?
A2: we will send it within 5-15 work days after you make payment.
Q3: Do you have tracking NO. give to me after you have finish delivery?
A3: Yes, we will give you tracking NO. After we have delivery.
Warranty policy
We promise warranty for quality in 2 years. We will repair or replace it free of charge if defective part was found in 1 months after receive. You will need to pay the shipping cost if the defects found whtin 12 months.
Please note :
warranty does not include accident, human fault or improper use.
Return and Refund Policy
1.When you receive the goods, please check it before you sign in.
If you find the goods was broken, please do follow the steps:
A)reject the package;
B) let us know immediately (with photos);
C)submit a damaged report to EMS in your end.
We will not be responsible for all quality problem caused by rough handling in transportation after you sign for your package.
2.If you find any quality problem with 7 days starting from the goods
receiving date by your side can be returned or replaced, and all the freight occurred to be paid by us.
To buyers
Dear Friend,
Welcome to Global Carbon Cycling Store!
We are manufacturer specialized in bike parts line for 10 years.
Our main products are carbon frame, wheels, handlebar, saddles, hubs ect.
We have rich experience in making excellent quality product and offering the best customer service.
All products have 2 years warranty!
Thanks for your trust and support!
detailed drawing
After-sale Service
1. We are bicycle parts manufacturer in China, our main products are carbon mtb frame, carbon road bike frame, carbon bike forks, carbon bike wheels, carbon bike handlebars which are of competitive price and good quality, our products will be 100% tested before delivery.
2. Please contact us if there is any problem with the items within 15days of signing.
3. OEM and custom are available for us. Please feel free to contact us online.
4.Please check the package before signing, if the package is damaged,please refuse to sign.
