"Crucial Conversations: Tools for Talking When Stakes Are High" is a textbook published by McGraw-Hill Companies in 2002. Written by authors Kerry Patterson, Ron Mcmillan, Al Switzler, and Joseph Grenny, this trade paperback book explores the topics of psychology, business communication, and interpersonal relations in the context of high-stakes conversations. With a focus on training and effective communication strategies, this book is a valuable resource for individuals looking to improve their negotiation and communication skills in both personal and professional settings.