Shipping Terms

1. All items will be shipped to the address specified in your eBay account. Please ensure your shipping address is updated and accurate at checkout. Registered Australian addresses only.

2. Orders will be shipped within 24 hours (excluding weekends and holidays) after payment has been received and cleared. During extended holiday periods, we will update our store with relevant information regarding order times.

3. If you do not receive your item within 15 business days, please contact us before leaving neutral or negative feedback. We are committed to resolving any issues promptly.

Return Policy

Your satisfaction is our top priority. If you need to return an item purchased from us within 30 days of receipt (or 12 months in some cases), we will be happy to assist with a refund or exchange. Reasons for return may include:

• The item does not meet your expectation (Exceptions apply for 12 month warranty*)

• The wrong item was received

• Change of mind (not applicable to 12 month warranty*)

• The item arrived faulty or damaged

*please refer to our store page to view the 12 month warranty policy

To process a return, please include the reason for the return and your preferred resolution.

Contact and Feedback

1. Please contact us through eBay messaging for any inquiries or issues.

2. Please allow up to 24 hours for a response

3. We strive to provide an excellent shopping experience. If you encounter any issues, please contact us before opening an eBay case or leaving neutral or negative feedback. We are committed to resolving your concerns to your satisfaction.

If you are pleased with your purchase, please consider leaving us positive feedback and a 5-star rating on eBay. Your feedback is crucial to our continued success and is greatly appreciated.