Ships promptly using recycled packaging materials whenever available and appropriate. All photos are of the specific item(s) you will receive. I do not use stock photos or copy photos from other listings. Shipping cost for items valued over $100 includes extra insurance. I ship within 1 business day. Shipping always includes tracking. I generally do not offer returns except on some clothing items. If an item is returned and it is not due to a listing error, a 10% restocking fee will be taken out of the refund.