Payment Policy
At Voltedge PLC, we prioritize a seamless payment experience for our customers:
- Accepted Methods: PayPal, credit cards, wire transfers, and manual TT via eBay Managed Payment Service for high-value orders.
- Payment Timeline: Payments must be completed within 3 days of purchase. Orders not paid within this timeframe may be canceled and relisted.
- Flexible eBay Payment Options: PayPal supports multiple methods, including Apple Pay, Google Pay, bank accounts, and e-checks. Automatic currency conversion ensures smooth international transactions.
- Import Responsibilities: Buyers are responsible for any customs duties, VAT, or import fees applicable in their country.
- Address Verification: Please ensure your eBay-registered address is accurate at the time of payment. If changes are needed, contact us promptly through eBay messages.
- Order Tracking: Full tracking details are provided as soon as your order is dispatched.
Shipping Policy
Voltedge PLC ensures fast and secure delivery of your critical components:
- Dispatch Time: Orders are processed and dispatched within 24 hours, with freight items shipped within 3 business days post-payment.
- Global Coverage: We ship worldwide via DHL and FedEx on DAP (Delivered at Place) terms, ensuring reliable delivery across 150+ countries.
- Customs & Duties: All customs, VAT, and import fees are the buyer's responsibility.
- Delivery Time: Expect delivery within 7 working days from India, subject to customs or international shipping regulations.
- Tracking & Address Policy: Tracking information is shared post-dispatch. Address changes must be confirmed before shipping.
Return Policy
We value customer satisfaction and offer a comprehensive return policy:
- Timeframe: 14-day return policy from the date of delivery.
- Product Condition: Items must be returned in their original condition with all packaging and accessories intact.
- Refunds: Issued promptly after inspection. Items not meeting return criteria may incur restocking fees or be rejected.
- Return Shipping: We cover return shipping for our errors. Buyers are responsible for returns involving incorrect orders or preference changes.
About Us
Voltedge PLC is a leading global supplier of automation, marine, and ship spare parts based in Bhavnagar, Gujarat, India. Renowned for our commitment to quality and precision, we have been delivering cutting-edge solutions to businesses worldwide.
Our mission is to empower the industrial and marine sectors with reliable, high-performance components that keep operations running smoothly. From bespoke automation solutions to essential ship spare parts, our extensive product portfolio meets the most demanding needs.
With a strong focus on customer satisfaction and timely service, Voltedge PLC is your trusted partner in progress. Let us power your success with our expertise and innovation.