As a proudly Australian family-owned business, we are committed to providing exceptional customer service and offering only high-quality products. Your satisfaction is our priority, and if any issues arise, please contact us before leaving neutral or negative feedback or opening a case. We're here to help resolve any problems quickly and efficiently. |
We aim to ship your order within 1–5 business days. Orders placed over the weekend will be dispatched the following business day. Tracking information will be provided upon request. Please note that we cannot ship large items to P.O. boxes. In some cases, certain locations, including rural, remote, offshore, and regional areas, may be excluded from our delivery service. If we cannot fulfill your order, we will notify you via eBay and cancel the transaction. Additional shipping charges may apply for certain areas, and we will contact you if that’s the case. Thank you for your understanding. |