📦 Warranty & Returns
- Return period begins from the date the item is received.
- Unless otherwise stated, listings include a 30‑day return window in line with eBay’s policy.
- Returns are accepted for any reason that complies with eBay’s stated returns policy.
💻 Testing & Functionality
- Laptops, computers & tablets are power tested with minimal basic function checks.
- A basic ACPI battery capacity check is performed where possible; battery performance varies and is not guaranteed. Used batteries can still be low/dead/faulty in some cases.
- Internal components are not checked or tested unless expressly stated in the listing.
- DVD/optical drives are not tested.
- Storage (HDD/SSD) caddies and screws are usually present but not guaranteed.
- If storage is included, a basic health check is shown in the listing images if possible; this is indicative only and not a guarantee of current or future performance. Drives showing as “healthy” can still have faults, pending or bad sectors. They are not extensively tested and not guaranteed.
- Drives are usually given a basic wipe (partitions removed), but this is not guaranteed. Buyers may need to remove remaining data themselves.
🔧 Cosmetic Condition
- These are used machines and may show signs of wear such as scratches, marks, dents, cracks, missing screws, stickers, or residue.
- Any notable imperfections are shown in the listing photos.
🤝 Customer Support
We aim to be transparent and fair. If you experience any issues, please contact us via eBay messages before leaving feedback. We will always work with customers to resolve queries quickly.