Useful Links

Life Is Better On A Bike

Shimano RD-RX820 GRX 12-speed rear derailleur; Shadow+; max 36T for double

DESCRIPTION

Shimano GRX; with its gravel specific ergonomics; optimized gearing options; rugged reliability; and quiet and stable drivetrain; sets itself apart from the rest of the component world
Low profile Shadow Plus design 12-speed rear derailleur for fast and precise shifting performance
Shadow Plus uses a chain stabilising switch that when on will reduce chain bounce in rough terrain maintaining more stable drive and shifting
High tolerance cold forged aluminium link plates and body construction is extremely light and durable
Compatible with 12-speed Hyperglide+ chains
Wide gear ratio compatible up to 11-36T
For use with double chainset

Delivery

Our dedicated team of pickers & packers will pick your order and barcode scan it into your parcel to ensure you receive exactly what you have ordered. Once the shipping label is printed, our system will send your dispatch information to your inbox. Your parcel will be collected by one of our trusted carriers and shipped straight to your door. Our chosen shipping carriers are Royal Mail, Amazon Shipping & DHL. Our system will automatically select the best carrier depending on order size, and delivery location. Please check the "Postage & Payment" tab above to see other shipping options.

Returns

If you are not completely satisfied with your order, you can return is as long as it is in a new and unused condition. You have 60 days to return your order from the date of purchase. Please open a return request through your order to initiate the returns process.

Terms & Conditions:

All items must be in a new and unused (resellable) condition, this includes product packaging
When shoes are returned they must be in new unused condition. Any signs of damage to the sole or shoe from trying on hardwood floors, concrete etc which will scratch the underside of the shoe and deem and make us unable to restock and sell as new. We suggest only trying shoes on carpet so no marks will be applied to the shoes. We offer a 50% refund for shoes that come back damaged scuffed or marked as they have to be resold as damaged and shop soiled at a discounted rate.
All items returned must have a covering note so we can find your order.
All items returned will be refund unless otherwise agreed and stated in your covering note.
Foods products must be returned within 14 days of purchase
Intimate items such as clothing must be returned unused for hygiene reasons.
There is no need to contact us before your return unless the item is faulty and may be deemed a warranty issue.
Please state your order number, your order number will be on the invoice that we have emailed to you.
Please pack your return into a mailing bag or box. We will not accept your return if the postage label is attached the product box/bag. Do not add extra tape or write on the product packaging. Ripped boxes will not be accepted back as a return.
Please note that if you return a product as "wrong item received", yet the item returned to us is correct as ordered, and we have issued you with a prepaid label, you will be charged £4.50 to cover the cost of the prepaid label.
All returns (including warranty returns) received to us will be processed within 14 working days.
Exchanges: We cannot exchange any item, we will only refund your order once it has arrived back to us should it pass the return inspection.

Payment

Payment must be made at time of checkout. All payments are handled through Ebay.

About Us

From humble beginnings, WOOLLY HAT SHOP was begun in 1985 by our CEO who had a passion for repairing old bikes and selling them on from his garage at his house. He developed the skills and the knowledge to put old forgotten about bikes back on the road. The company has grown over the last 20 odd years to become what we are today. Today we are the largest online bicycle parts shop in the UK and pride ourselves on the high level of service that our customers remember us for.