Shipping is carried by DHL Express, EMS Express Courier, JAPAN POST AIRMAIL, JAPAN POST SAL, based on the weight, size and destination of the package to ship.

PLEASE UPDATE your shipping address on your Paypal account! We can ship items only to the address that is on your Paypal receipt.

Our products will be well packed and safely delivered to you directly from Japan. On orders shipped outside Japan there may be local customs or duties. These charges are the buyer’s responsibility.

Orders are usually processed from 3 to 5 business day of receiving cleared payment. Delivery times will also vary depending on the destination and national holidays in Japan (e.g., year-end/new-year, Golden Week holidays and during the Obon holiday etc.).

Please, be aware that import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up - do not confuse them for additional shipping charges.

We accept Paypal payment at our store

For your safety and security All Credit Cards Payments are Safely Processed by Paypal.

PLEASE UPDATE your shipping address on your Paypal account!

We can ship items only to the address that is on your Paypal receipt.

We only accept return within 14 days from the receiving date for a full refund.

The Buyer has to contact us before returning the item.

For a full refund the item to return must be never used, in perfect condition as received, all the packaging received must be included (box, manual, tag, warranty card, etc.)

We can not accept the return if the product does not match the condition above.

As soon as the item will be back to our office and after we verify the item condition we will be able to refund you.

IMPORTANT: Please, make sure to write RETURN on the description of the returning shipping label.

JAPAN MEDIA STORE is a Japanese store where you can find easily what you would aim to get having a trip in our country, but comfortably from your home or office.

JAPAN MEDIA STORE is dedicated to introduce the latest new products released in the Japanese domestic market. Watches of the best Japanese brands, camera and video camera, lenses, computer accessories, design goods and much more.

JAPAN MEDIA STORE is a branch of a Japanese import export Company, with a long experience in international business among Japan, America and Europe.

Our staff speaks correctly English, Japanese, Italian, Spanish and German...please, choose your favorite language!

Our business is located in Fukuoka City, the capital of Kyushu Island, south-west Japan.

Have a great shopping experience with us!