About Us

We have been in business since 2002. Ctarmory's mission is to provide high quality, hard to find parts and collectibles to you.
 
We carry current and discontinued hard to find parts for HK, Glock, Sig Sauer, FNH, Knights Armament etc..
 
Please feel free to contact us if you have any questions about our products or don't see what you are looking for. I am known to find hard to acquire items from all corners of the world.
 
Customer service is a high priority for our business. I aim to Please and make sure that you are happy with your selection of products.
 
Thanks for shopping with us!

Payment

Combined Shipping

Combined shipping:
 
We will Gladly combined shipping on multiple items!
 
Please add all items that you would like to purchase to your cart and from the shopping cart send me a request for combined shipping, via ?request Total button? (Should be located towards the middle of page on top of shopping cart) BEFORE paying. 
 
***I can only adjust shipping costs BEFORE items are paid for. I CANNOT adjust the invoice after items are paid for***
 
I believe that this only works in the Ebay classic version, not in the mobile app. So you would have to use a home computer, laptop etc.

Shipping

How much does shipping cost?
Shipping is calculated on either a flat rate or a weight and distance basis.

What shipping services do you use?
We use USPS as our preferred shipping service.

Do you ship on Saturday?
No, we only ship packages Monday-Friday.

How long will it take to receive my order?
Our standard shipping timeframe is 1-2 business days.

Has my order shipped?
Once your order ships, you will receive an email with a tracking notification.

Do you ship outside of the USA?
Due to ITAR (International Traffic in Arms Regulations) that applies to most items we sell, we do not ship internationally.

Do you offer local pickup?
No, at this time we do not offer local pickup.
 

Returns

Order Cancellations:

Our policy for cancelling your order after it is placed is that we can only cancel an order that was placed within the last 1 hour, and only if that order has not been shipped yet. 

Returns:

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

All return items should be sent to:

CTarmory
Woodbridge, CT 06525
 
You are responsible for paying for your own shipping for returning your item. We are not responsible for items returned to any address other than the one listed above.

Once your return is received and processed, we will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.