eBay

About Us

⭐【Ceramic Coated Cast Iron Plate】For our customers better BBQ experience, we have upgraded the traditional cast iron plate into a ceramic-coated cast iron plate, which is not only friendly-use, but also has higher quality, like no sticking, no rust.

⭐【Free Assembly Designe】Once you get the griddle, all you have to do is take it out of the box, screw on the four feet and the lid handle, as easy as putting an elephant in a refrigerator. Please note that, preheat every grill before use it regardless you get it from Captiva Designs or not.

⭐【Portable Tabletop Grilddle】Since we equiped two type regulators, so whether you are gonging to have backyard BBQ or camp in nature, make sure to take this portable griddle with you. Thanks to the compact size, you can carry it for barbecue get-together, tailgating, fishing, pool parties, and more.

⭐【High Lid Designe】Unlike other portable tabletop griddle without lid, we do think a high lid is necessary for a propane tabletop griddle to make delicious food, especially in camping time, lid is a food protector.

⭐【24,000 BTU Output】We have three stainless steel burners for maximum evenly heat distribution and 24,000 BTU output in total. The overall size is L28.6”x W20.7”x L12.2”, if you have any questions, please contact us in time, we will reply within 24 hours.

Payment

1. We accept Payoneer, PayPal ,Google Pay,Visa,Discover payment,etc
2. We appreciate prompt payment and look forward to your business in the future.
3. Unpaid item will be filed without receiving payment in 7 days from listing ended.
4. If for some reason there is any issue with the purchase,please contact us prior to leaving feedback,and we will be glad to work with you to have it resolved.

Shipping

1. We take great care packaging every item to ensure safe quality shipping.
2. We ship UPS/USPS/FedEx depending on your location and the shipping method you have chosen.
3. Most shipments are sent out within 1-3 business day after payment is confirmed or cleared,unless stated on otherwise in the listing.
4. Packages are not shipped on Saturday and Sunday. Transit time varies and depends on the carrier,we cannot be held responsible for delays caused by carriers.
5. Please make sure to provide the correct shipping address when placing your order,orders will be shipped out to the shipping address provided by eBay.
6. Shipping time by eBay is estimated and not guaranteed and is subject to change especially during peak periods.
7. Orders shipping to Hawaii,Puerto Rico,Guam or Alaska may not select the Free shipping option for this item,if free shipping is selected for one of these destinations we reserve the right to cancel your order.

1. If you have any questions or concerns about the product or the auction,please contact our customer service department via email or send us message on eBay my messages. We will give you a response in 24 hours.
2. All emails will be responded to within 12-24hours.

Returns

1. We offer a 30 day return policy on all items.(Unless stated otherwise in the listing).
2. All returns must be in original condition and must include the original packaging and content intact.
3. Returns should be packed in proper packaging to avoid damage to the item or it original packaging.
4. For any return request please contact our Customer Support by eBay Messages and you will be assigned an RMA number and instructions on how to proceed with your return.
5. Please allow 3-5 business days after we receive your package to process your return.
6. Any returns that violate this return policy will not be accepted and will be sent back at customers’ expense.