
We can be contacted at any time through eBay messages if you have any questions, comments or product requests. We will respond to you within 24 hours and do our best to help you out! We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase.
Return & Exchange Policy
If you are not completely satisfied with our product, we offer a 14-day return or exchange policy from the date of purchase.
Key Details:
• Returns or exchanges must be initiated within 14 days of the purchase date.
• Customers are responsible for return shipping costs.
• It is required that all returned items are in their original condition and securely packaged as received (e.g., bubble-wrapped and properly sealed).
• WARRANTY POLICY.
• We stand behind the quality of our products. In the unlikely event of a defect, your purchase is covered by a 12-month warranty from the date of purchase
What’s Covered:
• If the product is found to be faulty, we will either repair or replace it at no additional cost.
• Please note cash refunds are not available.
Our objective is to provide our valued customers with a hassle-free and seamless experience. If you have any worries, don't hesitate to reach out to us for support.
| Payment | We accept Paypal/Paypal credit, debit/credit card, or any other payment method available at eBay checkout (except cash on collection).. |
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| Shipping | We aim to dispatch items on the same day as you place an order, but in some cases, it may take up to 2 days for order dispatch. Our courier will then deliver your parcel within 1-2 working days. |
| Return | Please send us an eBay message before opening eBay/Paypal case, we will happy to help you with your return. |
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