About TYK Industries

Performance Gear for the Auto Enthusiast
TYK Industries is an online automotive accessories and replacement parts seller.

We're here to help you keep your ride running perfectly and looking good. If fixing your car is a point of pride or how you spend your weekends, you can trust TYK to know our stuff and help you find what you need. We're proud to offer an extensive selection of auto parts, tools, performance parts, and accessories so you can be sure we've got you covered.

We add new products weekly, so please check with us often whether you need OEM auto parts or aftermarket car parts for your vehicle. With TYK Industries, you can now find it all quickly and easily.

Payment:

All orders are processed through eBay Payments where you can pay with Visa, MasterCard and American Express as well as other credit cards and invoiced payments.

Sales Tax

For shipments to Georgia addresses, we are required by State law to collect 7.75% Sales Tax.

Shipping:

• We are located in Atlanta, GA. Most domestic orders arrive within 3-5 business days after payment is received.
• We ship via USPS and FedEx to all 50 US states and participate in the eBay Global Shipping Program.

Return Policy:

• After receiving the item, please contact us within 60 Days.
• Refunds will be given as Money Back or Item exchange (buyer's choice).
• We provide fitment to the best of our knowledge. Even if provided, we do not guarantee fitment. Please check with your installer if you are unsure.
• Our goal is to make sure you are 100% satisfied. Please contact us with any issues so that we can have an opportunity to take care of you as soon as possible.
• Thank you for the opportunity to earn your business! 

Have questions about TYK Industries or our products? We're here to help! Here are a few of our most commonly asked questions:

Are your products new or used?
We only sell NEW products. 

How will you ship my items?
We ship almost all domestic and international orders (except for a few) with USPS, FedEx or UPS and provide tracking data. You can find a copy of your tracking number by looking at your eBay order record in the Purchase History section of your account or in the Shipping Status Update email you received after your order was placed. You can check the delivery status of your order by using the tracking number as a URL on the web. If your delivery status hasn't updated, please email us the order details so we can investigate.

All orders ship within 1 business day of receipt. Orders received by 2:00pm EST are shipped the same business day. Most customers within the contiguous US will receive their orders within 2-3 business days although some areas can take up to 7 business days.

I need fitment help! How do I know what I've ordered will fit?
Great question, but possibly the hardest one to answer. There are references available for OEM products. However, many of our customers have vehicles that have been modified or enhanced in some way; therefore, the typical fitment guides may not apply. At TYK Industries, we have many years of experience and, through that, do our best to outline fitment. However, there are thousands of variables that are best answered in a hands-on environment, leaving the question best asked of your installer. Please keep in mind that we do accept returns on all our products within 60 days of delivery as long as it is unused, uninstalled, undamaged and unopened in the original manufacturer packaging.

Why does the size on my inner tube appear different than what I ordered? Due to the properties of today's Butyl Rubber, inner tubes cover a range of sizes. In most cases, the same inner tube fits a broad range of sizes. We refer to our manufacturer's specs when listing products for sale. Please see our " Tube Fitment Guide " for a size chart for detailed size ranges of the products we carry.

What is your return policy?
We are always happy to take returns on new, unused products in their original packaging within 60 days of receiving the item with a copy of your packing slip or order confirmation page. We need your name, address and eBay order number to be able to process your return. We are unable to accept returns on products that have been used, mounted or opened (not in original packaging).

If we have made an error in shipping your order, please contact us so we can get this corrected immediately. We strive to provide 100% accurate packing and shipping rates, but sometimes errors do occur. If you have changed your mind about your purchase or determined that you purchased the wrong item, please return the product along with a copy of your packing slip or order confirmation to TYK Industries 5317 Peachtree Blvd., Suite T680, Chamblee, GA 30341.

How can I reach TYK?
Email is our preferred method of communication. Response times may be longer with sending an voicemail. Our office hours are 7:00 am - 4:30 pm EST Monday through Friday and our customer service reps respond to emails almost 24 hours a day. At this time, we are not set up to offer counter service for shopping or returns. This is something we hope to add next year and would love for our customers to come to visit us when that is available.