We accept PayPal via eBay Secure Check-Out only.
Payment is expected within 7 days of auction close. Unpaid Items will be forfeited per eBay.
Immediate payment needs to be processed for items with Add to Cart option so that any promotional discounts can be applied to your order immediately.
Our 30-day Satisfaction Guarantee assures our customers that they will receive all orders
promptly and exactly as described. In addition, it allows customers to return new and unused products in their original factory condition for any reason within 30 days from the date of purchase.
1. All returns must be contact us and have a return. Unauthorized returns will not be accepted.
2. Buyers are responsible for appropriate packing, returning shipping cost, insurance and returning the item in "new" condition. Used items will not be accepted for return.
3. We will replace the returning item with an identical item, issue a full store credit or a full refund.
Our working time: Monday to Saturday, 9:00~18:30.
For inquires and customer support, please send your email via ebay email system. All emails will be responded to within 24 hours during business days.
1. We appreciate your business and strived to improve our customer service and our commitment to quality.
2. We will leave a positive feedback immediately after payment is received. We appreciate a positive feedback as much as you do.
3. If for some reason there is any issue with the purchase, please contact us prior to leaving feedback, and we will be glad to work with you to have it resolved.
Notice:
1 .We do everything we can to ship your orders out as soon as possible.
2. Transportation and handling:
We will process the order within 1-3 working days after payment is clear.
--- For Hong Kong warehouse delivery, usually takes 7-15 days of delivery time. DHL is currently used for delivery, and the corresponding cost will be displayed when purchasing.
--- For US warehouse delivery, it usually takes 3-7 days of delivery time. Please review the customization and eBay policies in your city area for more information.
--- For the delivery of Chinese warehouses, it usually takes 15-35 days of delivery time, and may need to pay customs duties. Please review the customization and eBay policies in your country for more information.
Please note that logistics will be affected due to force majeure.
Payment
We accept PayPal via eBay Secure Check-Out only.
Payment is expected within 7 days of auction close. Unpaid Items will be forfeited per eBay.
Immediate payment needs to be processed for items with Add to Cart option so that any promotional discounts can be applied to your order immediately.
Returns
Our 30-day Satisfaction Guarantee assures our customers that they will receive all orders
promptly and exactly as described. In addition, it allows customers to return new and unused products in their original factory condition for any reason within 30 days from the date of purchase.
1. All returns must be contact us and have a return. Unauthorized returns will not be accepted.
2. Buyers are responsible for appropriate packing, returning shipping cost, insurance and returning the item in "new" condition. Used items will not be accepted for return.
3. We will replace the returning item with an identical item, issue a full store credit or a full refund.
Contact Us
Our working time: Monday to Saturday, 9:00~18:30.
For inquires and customer support, please send your email via ebay email system. All emails will be responded to within 24 hours during business days.
Feedback
1. We appreciate your business and strived to improve our customer service and our commitment to quality.
2. We will leave a positive feedback immediately after payment is received. We appreciate a positive feedback as much as you do.
3. If for some reason there is any issue with the purchase, please contact us prior to leaving feedback, and we will be glad to work with you to have it resolved.
Shipping
Notice:
1 .We do everything we can to ship your orders out as soon as possible.
2. Transportation and handling:
We will process the order within 1-3 working days after payment is clear.
--- For Hong Kong warehouse delivery, usually takes 7-15 days of delivery time. DHL is currently used for delivery, and the corresponding cost will be displayed when purchasing.
--- For US warehouse delivery, it usually takes 3-7 days of delivery time. Please review the customization and eBay policies in your city area for more information.
--- For the delivery of Chinese warehouses, it usually takes 15-35 days of delivery time, and may need to pay customs duties. Please review the customization and eBay policies in your country for more information.
Please note that logistics will be affected due to force majeure.
