Satisfaction guaranteed, Immediate return privileges, Shipped first class in a semi-rigid plastic mailer unless otherwise requested and paid for, NYS residents must pay sales tax or apply through Ebay for tax exempt status, Email with questions and we’ll try to answer them, Payment should be received within 7 days or a nonpaying bidder alert will be filed with Ebay, If immediate payment is a problem please let us know and we will work with you, Thanks, Charlie & Marcia