Scale Model Scenery is a respected eBay seller with over 110,000 items shipped worldwide! We pride ourselves in creating Realistically Better, laser cut & 3d printed buildings, detailing kits & accessories for scale & railway modellers working in a variety of popular scales, from OO, N & O gauge through to 1:72, 1:32 and 1:35.

We accept payment by PayPal and Credit / Debit cards entered on eBay only. You must be registered with PayPal or eBay to buy from us.

Orders are dispatched Monday to Friday via Royal Mail Tracked 48 for complete peace of mind. Order tracking information will be provided once the item has shipped. Delivery estimate is typically 3 to 5 working days for UK nationwide delivery.

All items must be returned in the same condition it was received. Returns are processed within 1-2 business days after the return delivery date and are handled via our fulfilment team. Should you wish to return an item we ask that you used eBay's Returns system or return your items using a tracked delivery service. Failed deliveries of non-tracked returns cannot be refunded.

At Scale Model Scenery, we are committed to providing our customers with the best possible on-line shopping experience.

This includes a commitment to excellent customer service, even after your order has been delivered.

Please feel free to submit any questions or enquiries regarding your order by sending us a message through the eBay messaging system.

Our customer service department will respond to eBay messages within 24 hours Monday - Friday, 9:30am - 4:30pm UK time.