To my customers, please note your satisfaction is very important to me, if there is any reason you can not give us the best possible rating and positive feedback, please contact me through eBay so the issue can be resolved.
As for the cost of shipping, we input the size and weight into the listing and eBay calculates the cost, some times we find that they charge more than it costs when we ship it, should I ever find that the net cost of the shipping is overpaid by more than a dollar or two, I will send you a refund  through paypal.